U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

(7458)
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discount packages

There are no discount packages and I've been paying $160 for uverse bundle for years. Now it has gone up $70 a month and I'm on a fixed income. I cannot afford this.

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40

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Accepted Solution

Official Solution

remotes for cable boxes

I have remotes for my u-verse cable boxes that are so old and want them replaced. Customer service doesn't understand what I am asking for when I call and wait on hold for 50 minutes.  Do I have to pay for new remotes?????

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617

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Official Solution

Reward Card

i recently got a rewards card,where can i use it. can i use the card to pay a u-verse bill?

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2.6K

3

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U-verse package

I had a service outage for 28 days in November 2019 for my entire u-verse services, home phone, internet, and television. I called to complain about every 2 or 3 days that month, and was never told it was a service outage in my area until about 2 weeks after it started. I was told I would get that m

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38

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Account suspended....but it’s not

Trying to make some changes online to my services but the website and app are saying I can’t because my account is suspended. Only, it’s not.  My services are on and working and my bill is paid.  What’s up?

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109

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U-Verse TV (Technician Issues/Complaint)

Is it customary for a technician to arrive at an undesignated time, state that my service is good to go before entering the home, not know the service they were sent out to do work on and try to sell me a different product? I think NOT. Then is it customary for the technician to call more than 6

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67

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Refunding, while stuck in Europe for 7 months

Dear, I was stuck in Europe from March till October 2020, due to the Covid travel restriction.   I have called your services and explained I was not able to fly to the USA. For this reason I'm in contact with one of your employers, organizing shutting down my television and Internet servi

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49

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Excessive rate increase

My AT&T bill has jumped by 30 percent. I would appreciate a call from one of your Forum representatives to help resolve. It results from the ever-present promotion game that can take a disturbingly long time to manage in the effort to keep costs to a livable level. Thank you

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76

7

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SUNRISE COLLECTIONS - AT & T Equipment

I was recently alerted to my credit report that collection was created. The collection originated from AT & T Uverse....  The collection occurred because of equipment that was not returned.  I was unaware that the equipment was not returned and as soon as I became aware I returned the

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117

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no insurance hit phone pole

I have been calling demand and claim for damages all i get is a voice mail and no return call. Please help I have a claim for over 25,000.00 for a car accident. Car hit phone pole no insurancel 

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181

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