New Member
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1 Message
So disappointed
I’ve been a customer for 13 years, got my parents, sister, and 3 friends to go att.
And now I have had so many issues with my service that I am so embarrassed to have ever recommended att.
I’ve lost service at least a dozen times in the past year. I’m on my 4th dvr/cable box. Customer service is a joke- they are nice, but can’t really fix anything. A manager was supposed to call me twice and never did.
DO NOT GO WITH ATT- better off getting a fire stick and paying for each channel you want.
gr8sho
ACE - Professor
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1.5K Messages
3 years ago
Personally I won’t make excuses for att, pandemic or not. I see their presence every day, and they are not absolved of their obligations to support a paid for service.
@shobzek perhaps sharing some more details will get you help. Throwing hardware at a problem doesn’t always fix a situation like yours. In fact, I’d argue Uverse hardware is extremely reliable.
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