U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.7K

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maximum u-verse simultaneous streams

wanting to know how to get the 6 streams for U-verse TV. I have fiber 1000 speed so should be no issue? I read on here I should be able to get it. I called AT&T yesterday and they said it was changed but my profile still says 0SD/4HD when I check in my system information.

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128

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Uverse removal

Ok..when I tried to have my U-verse removed..they told me to send the router back too..But I wanted my internet service..I haven’t been able to remove U-verse..I haven’t watch U-verse in years..I have tried having U-verse removed by calling in almost every year and just gave up..

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147

6

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U-verse App - Can't login 994 Error / Member ID drama

Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app.  It's saying "Logging in with this AT&T Access ID is not longer supports.  Please log in wi

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191

9

U-verse mobile app

I recently installed the latest U-verse app, version 6.6.2 build 120, on my iPhone. It no longer keeps me logged in for more than an hour,even when I check the box to keep me longed in. The previous version did not make me check a box to stay logged in and it never logged me out. Also the remote con

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106

5

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Dvr

I broke my USB port on dvr, can it be fixed happened months ago? And is there a charge?

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97

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Closed

Being charged for replacement receiver box lost in the mail

I found a $150 additional charge on my ATT Uverseve bill this month for a replacement cable box not being returned. The box was lost in the mail and ATT sent us a replacement one which we did receive and then used the box to return our broken cable box. We were told there would be no charge for the

Question

1.9K

3

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Call back appointment from your customer support didn't happen

I called you several days ago to discuss my UVerse account. The wait was too long to continue on hold, so I was asked if I wanted a call back and I was scheduled a call back at 3:15 PM.  NO ONE EVER CALLED!  Why not???  

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119

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Closed

Can remote login for directv stream shows be omitted?

claudettesingletonsbcglobal.net As I am getting older, it's difficult for me to sign into directv stream on my tv using the remote control. Every so often, I can't watch any shows unless I sign in using my email and password. Can signing in remotely be omitted permanently? Why can't I just turn the

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89

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signing into my account and having to change password EVERY time

Every time I try to sign into my account to pay my bill it says I have had too many attempts at signing in. I have only done it the one time.  Every time I have changed my password and was able to get in to pay my bill. It's really the ONLY time I sign in. This last time I got so disgusted th

Question

311

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UNCASHED CHECK

I have a refund check from AT&T, but the check is currently expired as it now has passed more than 180 days from the issue date. Would it be possible to have a replacement check? and what will be the process?

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70

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