U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Verify employee
Someone came to my home claiming to be an ATnT employee. I need to find out if that person was fraudulent.
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242
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U-Verse payment.
We paid U-verse payment last month for $266.24. Why this month bill went up to $322.26?
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105
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att service
dvr failed, called for new one, sent wireless router, called again sent dvr. this dvr skips when playing back recording, called again, received wireless router again, then received bad dvr again. been on phone for over 1 hour today. had appt but tech never showed up. worst service i have ever had de
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83
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Accepted Solution
Official Solution
What the cheapest monthly package - what is it called and how much is it?
I want to downgrade from U-300. Need to know the cheapest monthly package as I'll be out of the country for 6 months.
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592
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Closed
DTV Stream Account Link
I am having access problems to DTV Stream account. DTV Stream reps tell me i need to unlink DTV Strem account from ATT account for resolution on their end. I assume that is the myATT account. How do I do this? I do not see a way on the myATT website to unlink the two accounts. Also tags and top
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86
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Official Solution
How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service.
How do I do vacation suspend on my U-Verse and keep my internet and telephone active during the same period. I have fiber optic service. AT&T says I have to put all three into suspend. Is that correct?
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206
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Unresolved Complaint
I’ve called customer care several times to resolve an issue and sent two emails to customer care. The first phone call resulted in me being hung up on and no one called me back, the second call they said my complaint was escalated and someone would call me back. The third call the supervisor was ver
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212
3
U-verse service doesn't work, on 2nd new DVR now
My DVR failed a couple of weeks ago with the message "U-verse service not available, try again later." Also indicated I should reboot. Reboot did not fix it. Called AT&T support. After an hour of troubleshooting they decided my DVR was defective and sent me a new on. Got the ne
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341
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Att customer service rep
I have been with ATT for years. During that tile I have spoken to countless representatives, supervisors, and managers. I was a little “tense” this morning when I called. To tell you the truth, I was going to cancel my service. Since November of 2021, I have been paying for services that I had not b
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118
1