
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
fox
Hey does anyone know how much longer we will be without our Fox network? My bill just increased again and yet I'm not getting all of the channels that I once was since we still don't get Fox.
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110
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Billing issues - starting to become an ongoing issue
In December of 2022 I was called to "upgrade" to fiber internet. I did this under the impression that my bill would increase by $5-$10/month. When I went to pay my bill in January my bill was over $400.... It took me multiple phone calls trying to get it resolved. Each time I thought it was resolved
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216
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U-Verse Online offer for U200 Spanish package for $0
I'm seeing an offer online to change my package from Ufamily to U200 Spanish for $0 but I'm unable to change it. https://www.att.com/shop/myuverse/dashboard.html?actionType=ChangeTV-Plans
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114
5
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Issue with my credit dissapearing on Uverse Bill
Hoping AT&T Help can help me out. I have been receiving 3 promotional discounts for life on my Uverse Bill- ($15 off with Internet HBO Max Credit, $14.99 HBO Max w/eligible ATT Wireless or Internet, and a $13 AT&T Unlimited Wireless HBO Credit). In December, the $13 AT&T Unlimited Wireless HBO Credi
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142
2
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Issues viewing/downloading my bills each month
I get my bill, via email, each month. For the last 8 months, I click on the button in my email that states "View Your Bill". It brings up the att.com/myatt login. I log in. The screen goes white and states in the upper left corner "redirecting..." suddenly the Directv account overview page comes up.
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199
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Accepted Solution
Official Solution
How can I track my refund
I cancelled my U-verse account middle of December and had a credit on my final bill and now the bill shows zero. Where is my refund for over $-154?
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156
1
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Retention Customer Service Nightmare
Anyone else have nightmare stories about having to call multiple times to beg for 'promotions' to keep your bill in the same ballpark from month to month? Anyone else have the experience of some representatives giving incorrect information - just told I had promotions for 12 months only to find out
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254
2
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maximum u-verse simultaneous streams
wanting to know how to get the 6 streams for U-verse TV. I have fiber 1000 speed so should be no issue? I read on here I should be able to get it. I called AT&T yesterday and they said it was changed but my profile still says 0SD/4HD when I check in my system information.
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161
1
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Uverse removal
Ok..when I tried to have my U-verse removed..they told me to send the router back too..But I wanted my internet service..I haven’t been able to remove U-verse..I haven’t watch U-verse in years..I have tried having U-verse removed by calling in almost every year and just gave up..
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185
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