U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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U-verse App - Can't login 994 Error / Member ID drama

Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app. It's saying "Logging in with this AT&T Access ID is not longer supports. Please log in with your U-verse M

Question

221

9

U-verse mobile app

I recently installed the latest U-verse app, version 6.6.2 build 120, on my iPhone. It no longer keeps me logged in for more than an hour,even when I check the box to keep me longed in. The previous version did not make me check a box to stay logged in and it never logged me out. Also the remote con

Question

136

5

0

Dvr

I broke my USB port on dvr, can it be fixed happened months ago? And is there a charge?

Question

124

2

0

Call back appointment from your customer support didn't happen

I called you several days ago to discuss my UVerse account. The wait was too long to continue on hold, so I was asked if I wanted a call back and I was scheduled a call back at 3:15 PM. NO ONE EVER CALLED! Why not???

Question

156

1

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Closed

Can remote login for directv stream shows be omitted?

claudettesingletonsbcglobal.net As I am getting older, it's difficult for me to sign into directv stream on my tv using the remote control. Every so often, I can't watch any shows unless I sign in using my email and password. Can signing in remotely be omitted permanently? Why can't I just turn the

Question

120

1

0

signing into my account and having to change password EVERY time

Every time I try to sign into my account to pay my bill it says I have had too many attempts at signing in. I have only done it the one time. Every time I have changed my password and was able to get in to pay my bill. It's really the ONLY time I sign in. This last time I got so disgusted that I use

Question

340

6

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UNCASHED CHECK

I have a refund check from AT&T, but the check is currently expired as it now has passed more than 180 days from the issue date. Would it be possible to have a replacement check? and what will be the process?

Question

104

1

0

Charge is for wrong person

Hello AT&T manager I called before few months ago and promised to be removed it. Let me tell you what is exactly happened. I moved to a condo around September 2022. The condo association provided the cable tv. It’s included in my association fees. Then the association changed At&T to Xfinity for rea

Question

82

1

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UVerse app issue

I have had it with the Uverse app. I feel like I may just cancel my service altogether. I have spent many hours on the phone and on chat with representatives and NO ONE will help me solve my issue. I get hung up on and told I will get a call back and don't. My app keeps giving me this error message

Question

132

0

0

CHANGE MY BILL*** I would like to drop my bundle of the internet/cable and just keep my U-Verse 200.

I currently have a package of U-verse with the 200 package and ATT internet. I would like to drop the internet and keep my U-Verse 200. What is the monthly pricing for the U-verse 200 by itself including taxes/fees. You documentation is very outdated and needs to either be pulled or updated. Amanda

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235

1

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