U-verse TV Account
Learn how to manage your U-verse TV account.
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How long does it take to reactivate service?
My account was suspended due to non-payment, so I paid the past due balance once I got paid (literally a few hours later) to have service restored but we still do not have service. The payment shows up on the account and on my bank statements so how long do we have to wait for service to resume? I'd
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unauthorized access to my account
I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a
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75
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Missing out on tv that is valuable to me!
Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!
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571
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Uverse Services
I am very disappointed with my services. I am tired of being given incorrect information when I call in for questions regarding my account and it is very unfair to me the consumer. I’m also tired of calling the Executive offices only to speak with an Executive CSR with a nasty attitude! I really nee
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347
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Unable to transfer service because previous tenant hasn't cancelled?!???
I am a 22 month existing ATT customer for cable, internet and phone service. I mention this because I have two months to fulfill of my 24 month commitment. I am moving and put the transfer process in motion weeks ago. Every time a date was confirmed for a technician to come out it wou
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Very sad
Disappointed, Disillusioned, Today on August 1/2015 at 12:37pm(e.t) AT&T customer service make me feel like nothing as a client and as a person, today the costumer service representative by the name Yolanda located in California state to me: I have to hang up with you because I'm spending to much ti
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348
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Uverse app not showing recordings
My app is suddenly not showing recorded shows or shows to be recorded although they show up on actual dvr. I have deleted and reinstalled app, restarted my phone, restarting my box etc and nothing has worked. How do I fix this?
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158
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Your provider has not authorized you to watch this VOD stream
I am trying to watch one of my shows on the Bravo app just as I have done a million times because I'm rarely at home. It's telling me that Uverse has not authorized me to watch the content. First of all, I pay too much money every month not to be able to watch the channels I pay for. &n
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$10 credit to U-Verse Account
Where on the link provided tvpromise.com do you go to get the $10 credit for the loss of my local channel Fox Channel 8?
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377
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Being Charged For non existant Equipment
I have been charged over $170 for a gateway that is in the wall of the house I moved from & even have an email saying NOT to remove said equipment but nobody at customer support in whatever country it is in understands the issue. I have been sighed at by 1 person & another just kept repeatin
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