
U-verse TV Account
Learn how to manage your U-verse TV account.
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Question
Costs have risen each month for the past 6 months
Are you able to get any help with the rising costs? Our income is fixed, and we need help. I would like to get rid of some of the channels, and keep some, but they don't seem to want to assemble them to our desires. It's all or nothing.
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125
2
0
Account access without texting?
I find it ridiculous that there is no way for ATT to allow online access to an individual without the use of a text code to be sent. My 84 year old mother does NOT use texting, she doesn't know how to even find the icon on her phone. She recieved a message that the auto payment was declined due to a
Question
1.6K
4
0
ATT Account cancelled, don't know why
An elderly family member with U-300 U-verse, internet, and phone bundle for many years has had her account cancelled twice in July. First time was for a problem with auto-pay failing for several months. Got that resolved by paying over $1,000. A technician was sent out to "inspect" the equipment, no
Question
150
1
0
charges for service call
I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years
Question
163
1
0
Accepted Solution
Official Solution
Old Telephone line from street to house that needs to be removed
We have a telephone line that runs from our house to the street. It has been there since we bought the house 5 years ago, and every year it hangs lower and lower and is now about 7 feet from the ground. We have no landline, nor will we ever have one. How can we have it removed. We live in Perrysburg
Question
2K
5
Closed
unauthorized access to my account
I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a (
Question
117
1
Accepted Solution
Missing out on tv that is valuable to me!
Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!
Question
623
15
Uverse app not showing recordings
My app is suddenly not showing recorded shows or shows to be recorded although they show up on actual dvr. I have deleted and reinstalled app, restarted my phone, restarting my box etc and nothing has worked. How do I fix this?
Question
248
3
0
Your provider has not authorized you to watch this VOD stream
I am trying to watch one of my shows on the Bravo app just as I have done a million times because I'm rarely at home. It's telling me that Uverse has not authorized me to watch the content. First of all, I pay too much money every month not to be able to watch the channels I pay for. Everybody doesn
Question
311
0
$10 credit to U-Verse Account
Where on the link provided tvpromise.com do you go to get the $10 credit for the loss of my local channel Fox Channel 8?
Question
462
4
0

