U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

-26

(117)
charges for service call

I received my bill with an additional $107.04 because your serviceman came out to fix my U-verse situation. (I was unable to get TV service for 3 days). I don't believe I should have been charged because when I telephoned you I was switched from one person to another. Please note that I am 84 years

Question

205

1

0

Closed

unauthorized access to my account

I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a (

Question

144

1

Accepted Solution

Missing out on tv that is valuable to me!

Att has until August 12th to settle with nexstar and restore my local fox channel! If that doesn't happen I will absolutely be switching providers!!! I will not miss out on football games!!!

Question

662

15

Your provider has not authorized you to watch this VOD stream

I am trying to watch one of my shows on the Bravo app just as I have done a million times because I'm rarely at home. It's telling me that Uverse has not authorized me to watch the content. First of all, I pay too much money every month not to be able to watch the channels I pay for. Everybody doesn

Question

330

0

$10 credit to U-Verse Account

Where on the link provided tvpromise.com do you go to get the $10 credit for the loss of my local channel Fox Channel 8?

Question

515

4

0

Being Charged For non existant Equipment

I have been charged over $170 for a gateway that is in the wall of the house I moved from & even have an email saying NOT to remove said equipment but nobody at customer support in whatever country it is in understands the issue. I have been sighed at by 1 person & another just kept repeating hersel

Question

191

8

0

Accepted Solution

Cancelling U-verse

If I cancel U-verse TV and keep internet, will I still have to pay early termination fee? August will be the end of so called promoting. I was quoted a price when it started and has went up twice since.

Question

363

3

0

Att lied to me

I was reassured my bill would be certain amount...then when I received it at call boutique it they told me there was nothing they could do.

Question

145

2

0

Unknown user and TV account on my U-verse profile

I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address

Question

169

1

0

Accepted Solution

Official Solution

Code 201

When trying to sign into Uverse on a fire to i get Care Code 201

Question

312

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...