
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
1.8K
All
Question
I would like to switch from Xfinity to Direct TV streaming
We are currently a Xfinity TV account using voice remote and want switch to Direct TV streaming. How difficult is it w/o interrupting watching TV
Question
213
1
0
Aerwave
Does anyone have trouble connecting using Aerwave? All my devices work fine but I just got DIRECTV streaming and cannot connect
Question
55
1
0
Gemini logged into someone else’s account
Since march 1st my Gemini has been logged into someone else’s account. My recordings are gone, my channels are gone, they are local channels from some other state. My apps are gone. I’m unable to log out due to auto sign in, I’d need this persons account information. I’ve been with technical support
Question
485
9
0
Gemini to Sonos soundbar connection
I’m trying to use my Gemini with my Sonos soundbar. I had it working fine with my genie with just digital audio out of my tv and into the Sonos. However the Gemini is RF so it can’t control the Sonos directly. So I’ve now put the digital audio out of the Gemini into the Sonos. I have sound but still
Question
361
2
0
Closed
How to record a series new episodes only on a certain channel?
I'm new to DirecTV Stream and I've got it mostly figured out except for one thing. I'm trying to setup a series recording for Pardon The Interruption on ESPN. I only want it to record new episodes. But when I setup the series recording it's grabbing the show several times a day as it airs on ESPN, E
Question
582
3
0
Gemini box logging me into someone else’s account
Box has been working for 6 months. Yesterday when we turned on TV it logged us into someone else’s account. I can’t log out since it’s set to auto login and that can only be turned off by logging into the strangers account. I tried resetting the device but no success. I called customer service and t
Question
137
2
0
Turning Talkback on and off on the Gemini Air
I am blind and I am considering purchasing the DirectTV Gemini Air streaming box , and I want to know if I can turn on the "Talkback" screen reader with any shortcut keys on the remote. Obviously I can't do it with the settings menu on screen. I don't have any sighted help. DirectTV support has no c
Question
241
1
0
Gemini Air - can they be shared between houses?
My parents recently got DirecTV stream with 3 Gemini Air boxes. I'm interested in piggybacking off of their install for my house by having them order some additional Gemini Air boxes. Would those additional Gemini air boxes at my house count toward the 2 additional TVs + 1 iPad limitation of their s
Question
310
4
0
Guide randomly changes channel sort order on its own
At random times, the guide on the osprey box will randomly change from the sort order I have specified (channel name) to sorting by channel number. I don't understand why this is happening. When I last turned on the box, there was a full screen "ad" informing me about setting favorites. I pressed ex
Question
359
4
0
All Gemini Air Lose internet connection
After 8 to 10 hours of no watching my Gemini Airs loses internet connection. They say they are coonected to wireless but have no internet. Av restart of the air is the only fix. This is happening on all three of my geminis The network is setup properly and the signal is excellent in all areas that t
Question
1.2K
23
0

