
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
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902 Error solved
I was also having the 902 error. I called DirecTV and they told me to change my password which I did. But that did not help at all. Then I read on a forum that all I had to do was change the Wi-Fi to a hotspot on my phone and log in that way and that took care of the problem. So basically you reset
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453
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Unable to have gemini air dongle pair to my samsung smart tv.
The setup tells me there is no power going to the device (dongle). I have been able to connect and setup same dongle to another samsung smart tv and even a computer monitor. I have tried switching off Anynet+; un- plugging both the tv and the dongle for 60 seconds. I have deleted and re-installed th
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486
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New subscriber... got a gemini I don't need
We have all Apple TVs. I signed up by phone because I couldn't get my login working on the website (it's a long story). I tried to tell the guy on the phone I had no use for and didn't want a Gemini. They sent me one anyway. I haven't opened the box and don't plan to. I am perfectly happy with the A
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185
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Learn how to connect your DIRECTV remote to TV.
Check out our helpful article to walk you through the steps.
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88
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if you switch from dish to streaming, can you still feed multiple screens, using genies?
if you switch from dish to streaming, can you still feed multiple screens, using genies? I like to watch as many as 5 screens at once (for sports). Also, only my one, large screen is a smart tv. The other ones don't allow for internet access. That's why I'm wondering if you can still use the genies.
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222
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How do i get a gemini air if i already have service
How do i get a gemini air if i already have service
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151
3
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wi-fi disconnect after 4 hours
I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?
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146
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Gemini box vs Gemini Air
I'm told my Gemini box is out of warranty, so ordered a new one, they sent a Gemini Air. Do I disconnect the old box first then install the Gemini Air?
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191
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Ability to hide items on the channel guide
Is there a way to hide channels on the Guide? As a convert from uverse to direct TV one nice feature of uverse was the ability to hide channels. The list of channels is so long and there are many that I will never want to watch. It is nice to have something between Favorite and All to manage the lis
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122
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Closed Caption
After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?
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114
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