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Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

1.7K

(1856)
Can't log into Gemini

I was talked in to getting a Gemini device from Directv customer service and after receiving the device and making sure is it installed correctly it won't sign in. I called customer service twice only to be told they have no idea when the issue will be fixed after they walked me through resetting th

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Voice remote does not "HEAR" what is being said

When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.

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92

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Customer Service is terrible!

Is the only way to get help from DirecTV is to be on hold for over 2 hours and then to be disconnected? I wrote a long 1 star yelp review. They messaged me to connect to facebook. I did and they were of no help. Can't wait for my contract to end. And these people stay in business?

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183

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my box won't work.

when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images. How do I reset the box?

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124

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Accepted Solution

DIRECTV streaming box won't function when ethernet used for other Apps

My DirecTV streaming box receives its signal via Wifi from my router. Everything has worked flawlessly from the beginning. I also use streaming apps for Prime Video, Discovery+ and Paramount+. These have also been sent via Wifi from my router directly to my LG smart TV. The Discovery+ and Paramount+

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263

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Closed

my box won't work.

box comes on, it is supposed to go to home, it does not. i press home it does come up but no images just gray squares. how do i reset the box.

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app network setting

the app doesn't show my current network, just the old (gone) one

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67

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Gemini Air

I just got my brand new Gemini Air to beta test. So far so good, The only issue that I had was it did not want to install the first time and needed a restart. The whole setup process took about 45 mins. I really see no difference between the Gemini/Osprey Box and the Gemini Air other than the pictur

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6.9K

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Accepted Solution

Gemini Air Dolby support

I think I already know the answer for this, but have they fixed the fact that the Gemini air dongles don't output Dolby Atmos? I just got the Gemini Air last week and I first thought it was my soundbar, but it appears it is the dongle. My Gemini satellite box on the same port is able to do it just f

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Unable to see 4K channels using Firestick 4k Max

Recently I was on a trip and logged into DirecTV Stream on a Roku device that was in place we were staying. I noticed something I had not seen before. There was a channel 104 and it had 4K content. Now, when I am at home I have a Fire TV Stick 4K Max. I have it plugged into an LG C1 65" 4K TV. Howev

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