New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-6521
All
Question
Service
TV turns on then goes black. Occasional message on R says no signal and on L no HDMI2 no signal and to check the cable connection and settings on your source device. No idea how to do this. Just had all this set up on Dec 5th. Was working fine until yesterday after that storm. Spent 1/2 hr or more o
Question
170
6
0
Accepted Solution
Have H25-100 Box--Want to be able to use a voice-command remote
My dad just moved to a large assisted living facility and they offer DirecTV as part of the rent package. The box that he has is an H25-100 and the supplied remote does not have a "microphone" button. My dad can't see and he wants to be able to press a microphone button and say things like ""CBS", "
Question
310
4
0
Program Samsung Sound Bar on Genie Remote
I have Samsung HWQ990C sound bar. How can I program it to my Genie remote?
Question
331
1
0
How many apps can Gemini hold?
How many apps can be installed on the Gemini at one time? We are considering switching from the Amazon Fire stick because it keeps running out of space. We only have about 8 apps installed. Would the Gemini have more storage space for more streaming apps to be installed?
Question
197
1
0
Not detecting SWM
Had the system installed in 2009 and haven't had anyone back out since. My system went out so I requested a new SWM, received it yesterday, installed it, and it is still saying SWM not detected. Also says that it could be my LNB. At this point it could be anything. How do you get a technician out.
Question
243
1
0
RC73 Remote with a Kenwood VR6050
RC73 Remote with a Kenwood VR707 I had to get a new RC73 remote, and my Kenwood VR6050 receiver is no longer an audio option to program. There must be a code to control the volume, as my current/old RC73 remote is still doing it. Does anyone know how to program this, or any receiver that is not a li
Question
121
1
0
Genie remote - Volume not working
I had my Direct TV boxes upgraded this week to the Genie. The volume on one of my remote does not function (all diagnostic efforts have been done, including changing batteries). I called tech support. After going through the menu, it concluded that I had a defective remote. To obtain a replacement i
Question
1K
8
0
Geni Controller
My Remote Controller for My Geni receiver is barley working, Can I get a new one. We have the maintenance insurance.
Question
81
2
0
Closed
Geni Controller
My Remote Controller for My Geni receiver is barley working, Can I get a new one. We have the maintenance insurance.
Question
89
2
0
Genie deleted block of recorded show
I've been recording a couple series of old shows so I can watch them in order. Can't get them on the website without paying which is frustrating in itself. Yesterday the Genie deleted over 100 shows all at once. I've reset everything and they are gone. They all are from the same series and not all o
Question
131
2
0