Satellite Equipment

I just had the wireless DirecTV for installed. My Bose system now will only respond to the DirecTV remote and not to my Harmony remote. This is only an issue when DirecTV is on. When the Smart TV is on, XBox or BluRay player is on, there are no issues. Either the DirecTV wireless single is interferi

I want to move my Genie 2 to a TV currently connected to a Genie Mini and then connect the TV that was using the Genie 2 to a Gemini. Can I do this or do I need a technician to move the equipment?

My parents have a new DirectTV remote, I've spent an hour so far attempting to program the remote to turn the sound bar. I'm hoping you can provide some insight into problem. They have already ( at some previous point ) programmed the remote to control the Visio TV set. I have attempted to follow t

Installed a Gemini with HS-17 and Hisense android tv. Gemini remote will not match all actions with tv correctly after programming with Hisense tv setting.  Anyone else have this issue with Hisense (or other brand) tv?

Hello, We have a resident at Camellia Place, 294 Rope Mill Rd., apt 215, Woodstock, GA 30188 who needs a technician to come and resolve his direct tv needs. It is not allowing him to view all his channels in conjunction to his ROKU. I called all five numbers given and nothing no help. I asked for a

Hi. I have a business account with 12 receivers, I am in the process of connecting all 12 to the internet to be able to use the Directv Business App. We got 4 of them connected easily with ethernet last night and I am able to control all 4 though the app that are green. How ever when I log in

Since around 2018, I've had an HR54 hard-wired to a router. A few months ago, it lost the connection and refuses to reconnect, wired or wireless. DIRECTV technician replaced the unit today with another HR54 and he could not get the new unit to connect. We tried connecting directly to the router, mul

On my main TV I have a Gemini receiver. When watching TV it will occasionally just go black like it is off then about a minute later it goes back on without touching anything.

Broken dish replaced by DirecTV tech. He left it fully assembled, pole and all, by the trash bin. It won't fit, where can I dispose of it without objection?

I returned 6 pieces of older equipment when I disconnected my account. No Directv is saying one of the pieces of equipment is too old or not working and they are charging me $126.11 for it.  They have sent it to collections because I refuse to pay for equipment that was working when i returned