Satellite Equipment

Had the system installed in 2009 and haven't had anyone back out since. My system went out so I requested a new SWM, received it yesterday, installed it, and it is still saying SWM not detected. Also says that it could be my LNB. At this point it could be anything. How do you get a technician out.

RC73 Remote with a Kenwood VR707 I had to get a new RC73 remote, and my Kenwood VR6050 receiver is no longer an audio option to program. There must be a code to control the volume, as my current/old RC73 remote is still doing it. Does anyone know how to program this, or any receiver that is not a li

I had my Direct TV boxes upgraded this week to the Genie. The volume on one of my remote does not function (all diagnostic efforts have been done, including changing batteries). I called tech support. After going through the menu, it concluded that I had a defective remote. To obtain a replacement i

My Remote Controller for My Geni receiver is barley working, Can I get a new one. We have the maintenance insurance.

My Remote Controller for My Geni receiver is barley working, Can I get a new one. We have the maintenance insurance.

I've been recording a couple series of old shows so I can watch them in order. Can't get them on the website without paying which is frustrating in itself. Yesterday the Genie deleted over 100 shows all at once. I've reset everything and they are gone. They all are from the same series and not all o

We use the Directv for business app and it stopped working. When we try to log in it says "Error EIRAC4 Currently unable to connect". I have power cycled the device, deleted and reinstalled the app, but still having the issue. iOS 17.1.1 Please advise ASAP!

I would like to add a second DVR for our guest room. I would like this guest room DVR to have its own independent recording list and not have access to our main DVR's recordings. That way they don't add a lot of unwanted recordings to our list. We currently have an HR54 Genie and three H25 receivers

I dropped off my defective DVR at a UPS store and received an AT&T Equipment Return Receipt. How do I track the return of that equipment to ensure DIRECTV received it???

I just had the wireless DirecTV for installed. My Bose system now will only respond to the DirecTV remote and not to my Harmony remote. This is only an issue when DirecTV is on. When the Smart TV is on, XBox or BluRay player is on, there are no issues. Either the DirecTV wireless single is interferi