Satellite Equipment

We use the Directv for business app and it stopped working. When we try to log in it says "Error EIRAC4 Currently unable to connect". I have power cycled the device, deleted and reinstalled the app, but still having the issue. iOS 17.1.1 Please advise ASAP!

I would like to add a second DVR for our guest room. I would like this guest room DVR to have its own independent recording list and not have access to our main DVR's recordings. That way they don't add a lot of unwanted recordings to our list. We currently have an HR54 Genie and three H25 receivers

I dropped off my defective DVR at a UPS store and received an AT&T Equipment Return Receipt. How do I track the return of that equipment to ensure DIRECTV received it???

I just had the wireless DirecTV for installed. My Bose system now will only respond to the DirecTV remote and not to my Harmony remote. This is only an issue when DirecTV is on. When the Smart TV is on, XBox or BluRay player is on, there are no issues. Either the DirecTV wireless single is interferi

I want to move my Genie 2 to a TV currently connected to a Genie Mini and then connect the TV that was using the Genie 2 to a Gemini. Can I do this or do I need a technician to move the equipment?

My parents have a new DirectTV remote, I've spent an hour so far attempting to program the remote to turn the sound bar. I'm hoping you can provide some insight into problem. They have already ( at some previous point ) programmed the remote to control the Visio TV set. I have attempted to follow th

Installed a Gemini with HS-17 and Hisense android tv. Gemini remote will not match all actions with tv correctly after programming with Hisense tv setting. Anyone else have this issue with Hisense (or other brand) tv?

Hello, We have a resident at Camellia Place, 294 Rope Mill Rd., apt 215, Woodstock, GA 30188 who needs a technician to come and resolve his direct tv needs. It is not allowing him to view all his channels in conjunction to his ROKU. I called all five numbers given and nothing no help. I asked for a

Hi. I have a business account with 12 receivers, I am in the process of connecting all 12 to the internet to be able to use the Directv Business App. We got 4 of them connected easily with ethernet last night and I am able to control all 4 though the app that are green. How ever when I log into the

Since around 2018, I've had an HR54 hard-wired to a router. A few months ago, it lost the connection and refuses to reconnect, wired or wireless. DIRECTV technician replaced the unit today with another HR54 and he could not get the new unit to connect. We tried connecting directly to the router, mul