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Satellite Equipment

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Directv Scoreguide not updating

Score guide is not working. It shows no NFL games this week or any week. I tried resetting the receiver with the red button. That didn't work. have the Genie remote and the Genie is model number HR44-500. Even some of the MLB scores are not showing up. Can anyone help, please.

Question

357

1

0

Does the Dtv 1.5 Aim Meter power the lnb on a non swm slimline dish.

Hello to anyone that can help... I have a sl3 non swm lnb multiswitch slimline dish. I have a H24/700 w b band converter in my livingroom and the same in a bedroom. We had some bad storms go thru the area and would like to re-aim my dish. I am getting 95% on the 101 sat. But the 99 and 103 arent gre

Question

350

18

0

Remote drops FF/Stop requests

I have a Genie video bridge and C41W wireless client. This setup often does not respond to FF/FR and Stop requests. This has been a consistent problem following the install over a year ago, but I thought it was my equipment placement and possible signal interference from my WiFi. What I have done: 1

Question

260

7

0

Accepted Solution

Closed

Is there a current scam on sending new receiver to existing customer?

Last week I received a call from Justin (ID B101) saying he was an account manager with DirecTV. Said he was sending me a new receiver due to upgrades in my area. He had a lot of information about my account with DirecTV. He only asked that I give him the receiver ID from my present setup, which I d

Question

7.4K

9

0

Gemini is a disaster

We have a 1 in 50 chance of turning on the television and actually watching a show without having to reboot the Gemini and/or the DirectTV box once, twice, 10 times. We usually just give up and go to the bedroom to watch using the old Genie remote. sign us “Beyond disgusted” 🤢

Question

325

1

Closed

I had a complaint about Direct TV and gave a Google review and was asked to come to this site

well where can I start? I have had Direct TV for over 7+ years. I am moving and I SPECIFICALLY NEEDED MY TELEVISION/CABLE CONNECTED ON MONDAY JULY 1ST. I made the appointment a week in advance to MAKE SURE I WOULD GET MY SERVICE MOVED TO MY NEW ADDRESS ON THIS DAY, because I have a son with AUTISM a

Question

2.2K

10

NCIS episode keeps trying to download to genie

Genie HR54-700 - The last episode of the last season of NCIS keeps trying to record to my genie, but shows up with 0 minutes. If I click on it, I can watch the episode, but I've already seen it. NCIS is not showing up in my series manager, yet this episode keeps showing up. I can delete it, but it c

Question

273

4

0

Gemini requires resetting multiple times a day

I have a new directv satellite install in a new house for about a month. I have the Genie 2 and two Gemini units. The Gemini in our living room, which is closest to the Genie 2 requires resetting almost daily to get working. Essentially I turn on our TV and one of three things happens: 1. Code 616 (

Question

1K

7

Remote control for seniors

Does the Gmatrix A-TV2 remote work with DIRECTV?

Question

333

6

0

4K and DVR HR54-200

How can I view programs broadcast in 4k yet keep my dvr?

Question

472

32

0

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