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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3449)
billing problem

I have been trying to upload documents on the billing dispute page and I always get an error. I have spoken with 2 representative regarding my billing problem and they sent me to this page which I am unable to upload documents. I need this billing issue to be resolved immediately!!

Question

229

5

0

Add internet to existing Direct TV account

My 99 year old Father in law lives in Rosamond California. He lives alone, very healthy. We live out of state. He has enjoyed Direct TV for 25+ years. He was recently scammed and lost $3500 and almost his F250 Pick up (yes, he still drives). We want to add 2-3 IP cameras to help keep an eye on him a

Question

1.1K

3

0

Waited all day directv was a no show

Waited almost 2 weeks for an installation appointment. They gave me an 8:00-12:00 time range. They never showed up and never called to say they cancelled. The page that keeps you updated didn’t even change til the next morning. Husband ran into an installer in our community and he said he had someon

Question

178

2

0

What is a "Withdraw Account'?

(Edited per community guidelines) never seen this before. I've seen MDU, TMU, etc., but never that

Question

201

4

0

Billed for MLB — request cancel

I have been with Directv for 20+ years and I am losing my patience. Via texting on 3/21/23, I requested the MLB that I didn’t want to be canceled. The rep canceled it and said I would see the credit. I logged into my account but it wasn’t there. There wasn’t any activity showing on my account. She t

Question

139

6

0

Accepted Solution

Change Email Address

Hello there, I have tried on numerous occasions to change my email address for my account as it will be no longer active beginning June of this year. Each and every time I receive an error message that my information could not be updated at this time and suggests logging out of my account and trying

Question

159

2

0

Accepted Solution

Can anybody else access the Manage Equipment link on the website?

Logged into my account overview, click the "manage" button in the My Equipment section, the page just spins forever, never loads my info. I asked support last week and they said it's broken for everybody and would be fixed in a few days. I suspect they just tell people answers like that to get rid o

Question

851

15

0

fraudulant billing or computer mistake or employee incompetence

I have paper bills that tell me no payment due up until December 2022 then I get bill in march saying I owe 2900 $ how does that work ??????? thats the short version. I have crazy billing starting in may with money owed then the next month I have 1800$ to the good no payment due . still a short vers

Question

160

4

0

directv account

When I try to log in to my account from the DirecTV homepage after I select account overview I get a something went wrong message. I never get to the screen to put in my username/password

Question

178

2

0

NEED HELP?

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