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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3449)
Refund or transfer a DirecTV satellite credit to a DirecTV stream account

Why does it take 45 to 60 days to issue a refund? Why can’t the credit be applied to my DirecTV stream account? Why won’t a supervisor call me when I request to speak to one?

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407

2

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Reconnect Promo Offer

Not sure what has happen at DirecTV. I have been a continuous subscriber for 15 years. I received an email that stated I could reconnect with the Entertainment Package at $65 a month + $15 Advance receiver fee + $7 for second receiver and receive a $100 Visa Card no commitment price good for 24 mont

Question

295

7

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Billing/Customer Service

I have been on multiple phone calls for over 2.5 hours total and there is still no resolution. DTV has been overbilling me for receivers and they told me it is Century Link's fault, I set up a call with CL & DTV and after 45 minutes was told it needs to go to a manager, someone would call me. At thi

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294

3

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Accepted Solution

ATT Direct TV erroneous charge

Dear AT&T/Direct TV, we keep getting charged for pay-per-view movies on our account (DirectTV). It shows children's movies. We are 89 and 90 years old and have no grandchildren and have not ordered these movies. We get zero help from the AT&T customer service representatives. All are overseas and ha

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151

2

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Simultaneous Bally App login using DIRECTV credentials

My husband and I will both be traveling away from home for a week but are not going to be in the same location. Is it possible for both of us to use our DIRECTV credentials to log into Bally sports to watch a Braves game at the same time?

Question

210

2

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Password reset Not Working

I have called and no one is willing to help. I have been told more than once that the problem needs to be escalated and I will get a call back in a few mins. after 2 hours I call and i am told the guy who can help me has gone home. I can reset my password but as soon as i try to log back in I am pro

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220

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Is HBO MAX free with your HBO subscription included in the Premiere Package

The agents in customer support can't seem to agree. I have the Premiere package that includes HBO. Is HBO MAX free with my HBO subscription ?

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204

3

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Log into Att/direct tv bill

I used to login to Att account to view my direct tv bill. I can log into My Att but cannot view my direc tv bill. How can I view my direct tv bill. Direct tv is only service I have thru ATT

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353

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Accepted Solution

Official Solution

How to block purchases

My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?

Question

6.1K

13

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error code 775

We have 12 receivers throughout the school that I work at, and right now they are all giving us error code 775. I spoke with a customer service rep, and they gave me an email address to request a tech come out. I did that and have had no response. Does anyone know how to fix this issue?

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209

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