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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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ATT Direct TV erroneous charge

Dear AT&T/Direct TV, we keep getting charged for pay-per-view movies on our account (DirectTV). It shows children's movies.  We are 89 and 90 years old and have no grandchildren and have not ordered these movies.   We get zero help from the AT&T customer service representativ

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149

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Simultaneous Bally App login using DIRECTV credentials

My husband and I will both be traveling away from home for a week but are not going to be in the same location. Is it possible for both of us to use our DIRECTV credentials to log into Bally sports to watch a Braves game at the same time?

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207

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Password reset Not Working

I have called and no one is willing to help. I have been told more than once that the problem needs to be escalated and I will get a call back in a few mins. after 2 hours I call and i am told the guy who can help me has gone home. I can reset my password but as soon as i try to log back in I am pro

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205

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Is HBO MAX free with your HBO subscription included in the Premiere Package

The agents in customer support can't seem to agree. I have the Premiere package that includes HBO.  Is HBO MAX free with my HBO subscription ?

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199

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Log into Att/direct tv bill

I used to login to Att account to view my direct tv bill. I can log into My Att but cannot view my direc tv bill.    How can I view my direct tv bill.   Direct tv is only service I have thru ATT

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307

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Accepted Solution

Official Solution

How to block purchases

My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?

Question

5.9K

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error code 775

We have 12 receivers throughout the school that I work at, and right now they are all giving us error code 775. I spoke with a customer service rep, and they gave me an email address to request a tech come out. I did that and have had no response. Does anyone know how to fix this issue?

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203

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billing problem

I have been trying to upload documents on the billing dispute page and I always get an error. I have spoken with 2 representative regarding my billing problem and they sent me to this page which I am unable to upload documents. I need this billing issue to be resolved immediately!!

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228

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Add internet to existing Direct TV account

My 99 year old Father in law lives in Rosamond California. He lives alone, very healthy. We live out of state. He has enjoyed Direct TV for 25+ years. He was recently scammed and lost $3500 and almost his F250 Pick up (yes, he still drives).  We want to add 2-3 IP cameras to help keep an eye o

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1K

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Waited all day directv was a no show

Waited almost 2 weeks for an installation appointment. They gave me an 8:00-12:00 time range. They never showed up and never called to say they cancelled. The page that keeps you updated didn’t even change til the next morning. Husband ran into an installer in our community and he said he had someon

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176

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