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I have an old bill from years ago
I have an old bill from years ago that I did not know existed how do I do pay that off and can I pay it off in payments I do not have the account information to be able to look it up
New Member
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1 Message
I have an old bill from years ago that I did not know existed how do I do pay that off and can I pay it off in payments I do not have the account information to be able to look it up
DIRECTVhelp
Community Support
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256.5K Messages
3 years ago
Hi Emilydearinger. I want to take a closer look into this. I sent you a private message to discuss your account and address any billing concerns you may have. Marie, DIRECTV Community Specialist
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Juniper
ACE - Expert
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23.8K Messages
3 years ago
@Emilydearinger
Call DirecTV and they can look up the old account by your information. As it would be years ago, the balance would have been written off/sold to a collection agency. DirecTV will have the name and number of whatever agency owns the balance now. You then call them to settle the outstanding balance.
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