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Satellite Account
Learn how to manage your Satellite account.
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Question
first month's bill
how soon after satellite installation would my first months bill be due?
Question
622
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Closed
DBacks Channel 686
Your response does not make sense. We have a grandfathered Total Choice package and have always had 686 and in fact, had it until about a week ago. We should still be able to have it since it was part of our package before. I am pretty sure that it would just take someone to reprogram the channel in
Question
260
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confirmation for payment
How do I find the confirmation # for a payment I made? Does the website have this information? Is it sent via email/text? Does the website allow me to set notifications to be sent via email/text with regard to payments, upcoming payments, etc?
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236
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New Service
I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a
Question
265
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No internet in some cities in Pennsylvania
It’s sad to say that we ordered Direct Tv in my town and there’s no coverage in the area. When we called to place the order we specified we wanted cable and internet the person taking the order never told us that there was no coverage for internet in the area. So now we are stuck with a contract for
Question
307
5
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Terrible customer service
DIRECTV sent me numerous messages about upgrading one of my standard receivers I waited just because I hate dealing with anyone overseas, but finally called to upgrade they sent me a receiver and when I called to get it activated they (Edited per community guidelines) on the other end could not even
Question
261
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Accepted Solution
Official Solution
Directv
This is not my account. Someone opened this account under my name and they live in Texas and I have never lived there nor do I know anyone that lives in Texas. This is fraud. Thank you.
Question
268
1
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unable so far to get a refund back on a directv charge for not returning a gemini receiver I received from Directv and did not order?
Countless hours waiting to get a supervisor to get my refund of $50 they charged me for not returning a Gemini receiver which I never ordered.... They used to email you a return label but not done now. They did actually send a box to me to return a mini receiver but no numbers or id were on it conce
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291
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