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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

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I need to change date for autopay

I only paid the 3 rd Wednesday and my bill is due the 12 th

Question

362

3

0

Refund of holding fee

On Nov fifth I tried to sign up for the free trial using both of these email addresses but I got an error message. Unknown to me I was charged the $30 holding fee both these times. I know it said I should get the refund of this with 3-5 business days but I still have not received same. I spoke to an

Question

245

1

0

iPhone 13 wifi/ dirctv/gemini.air

I have made accounts for all sites needed to install and items and need to know what my usernames & passwords are for all sites I have to use and if possible make 1 site for everything and if any agent try’s selling me (Edited per community guidelines) again I’ll burn it all nothing works fix this

Question

170

1

0

Closed

Charged too early

I just hooked up to Direct Stream yesterday. Today I was charged for a full month. Overdrew my bank and They don’t care, I’m having to deal with paying an overdraft charge. I’ll get my money back in about 5 days…..What a joke! And I didn’t get the full free trial, they instantly cut off my service.

Question

268

2

0

Accepted Solution

Grace period

If the system can’t process my auto pay how long do I have before it’s turned off

Question

2.1K

12

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Rewards cards are a scam

I was told that if I got the Sports Pack and an elevated plan I would get $300 card and $250 card. I didn’t. ATT lulls you into false hope and then pulls the rug out from underneath you. I can’t wait for the next two years to be over.

Question

219

5

0

Account Disappeared

Got logged out while watched tv yesterday morning. Now I can’t log back in on any device, tv, app, computer, web. Nothing. Can’t reset password, doesn’t recognize user name. Nothing. I talked to numerous customer service reps yesterday including going up to the art store. Nothing. Some of them see m

Question

147

1

0

Resubscribed and getting error code 8011

Just resubscribed to Stream after taking a few weeks off. When I try and log in it gives me error code 8011 saying that they want me back as a customer. I’ve called in and was told the normal stuff, change password, reset, delete and redownload the App on Apple TV. Done all of that to no avail.

Question

1.3K

11

Bally Sports isn’t working anymore

Worked fine for over two years and kicked me off a few days ago. Using DirecTV Stream service and “connect TV provider” link. Will not let me authenticate on either phone app, Roku, desktop PC via browser, etc. have used cellular connection as well and different WiFi networks. Same result.

Question

1.9K

12

0

Forms of Payment

I'm having difficulties creating additional DirecTV Stream accounts due to AT&T not allowing multiple accounts on the same credit card.The satellite division of AT&T does not have this limitation. Also, satellite accounts allow users to setup auto-payments using a checking account.Does anyon

Question

258

2

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NEED HELP?

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