Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

734

(773)
J
Worst customer service ever

I was never informed when I signed up for Directv Stream that I would be locked into a 2 year contract. Now in order for me to drop my streaming services, I would have to pay $360 in order to do so.  Unbelievable, this is exactly why I avoided using them for over 2 years.  Constantly call

Question

207

4

0

Accepted Solution

I need to turn off search function on my autistic's son TV

My son has no concept of money. Direct TV has no way to turn off purchases.   He likes to search, like on his computer and will rent or buy them without understanding he spent money.   He can not do it on the computer because there is no linked account.   Any solution?

Question

172

0

0

Closed

How do I Block purchases

So a child had accidentally rented 2 movies on my direct TV stream and I want to know how I can block purchases I turned on parental controls but I didn't see anything indicating blocking purchases

Question

1.9K

4

Six Months of No Access via the app - code 201

I’ve read I should change my password if I also have an ATT account, but follow the prompts to do so in the app and it gives me the “something went wrong” error message over and over. How else can I reset my password? I’m about to cancel this service. Error code 201 in the app, can’t change passwor

Question

252

2

0

Service suspended after just 2 days for non payment?

I got an email notice yesterday (Jan 15) that my payment (Jan 13) didn't go through this month. And when I turned on my DirecTV stream today (Jan 16) it said service would be suspended within 24 hours if I didn't update the payment method. I tried talking to chat support and he just kept saying "pay

Question

578

5

0

Bad request

When I try to enter in my account I receive a message bad request. What can I do to access to my account ?

Question

570

9

0

Escalations

I need to speak with someone at a higher level than customer care. Since day one I have not been give accurate information and this is the reason I left xfinity.

Question

159

1

0

Directv Optons

I have DIRECTV satellite for over 20 years and do not want to pay for it anymore since I moved to streaming. Directv stream is working on Roku. Do I need DirectTV account to have Directv stream? 

Question

387

7

0

DirecTV Now Grandfathered Plans no longer honored?

Whats the point of having a grandfathered plan if they don't honor it anymore? $100 a month for go big that was supposed to be $35 (yes it says it can change based upon the list price but with no list price you can't fight it).  We all know they have been trying to get rid of the early adopter

Question

2.2K

35

0

Unable to login to Max app from Direct tv stream

Recently switched from Direct TV satellite service to Direct TV Stream. I have HBO/Max in my tv package but can no longer log into Max app on my devices. Help please.

Question

2.1K

18

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...