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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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gemeni issues with samsungTV

have new OLED & QLED from samsung; "upgraded" to wireless 4k gemeni boxes. several service calls by direct tv techs for new tower, gemeni boxes but same issues occur;  after 1 day or a few hours of tech showing,  mainly the functions on the remote won't work.  the guide, dvr, app

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466

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whole home

I have a Genie, DVRs and one that does not record. They have worked fine up until a couple of days ago. The other 3 see each other, but the Genie does not see them. I cannot access shows recorded on the other 2 units. Help!

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114

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Gemini loses wifi connection

Every morning I have to reconnect my Gemini to WiFi. This is a real problem in our house.  My 76 y/o husband is technically challenged.  Having to do a restart EVERY morning is not good.  I contacted DirecTV support.  A new Gemini Air was sent to me.  I hooked it up but sti

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169

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2nd Genie remote won't lock down programming on AV reciever. trying to resolve

have searched the forum and can't locate this question. I have 2 Genie remotes/RF. DTV is Genie 54-500. the tech that did the install successfully programmed for my TV and audio receiver.   the 2nd remote is successfully programmed for the same TV, but remote programming won't lock down for a

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109

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Equipment

 Do I need to update this ? Genie Gen 2, Model HR44-500            Thank you.  Please help me weigh the pros and cons.  Thank you.

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157

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Bluetooth connect won’t lower volume

I connected my Bluetooth speakers to Gemini but it won’t turn the volume down. However the speakers work fine when connected to my phone.

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98

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Unauthorized Remote Recording onto our DirecTV DVR

For the past week there have been unauthorized external recordings of various programs made onto our DIRECTV DVR. We do not access DIRECTV via an app or any other means. We only watch DIRECTV on the TVs in our home. There are serial numbers listed on the recording and I have shared those with DIREC

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173

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Accepted Solution

Help re-aligning satellite after new roof install

Hello, We had a new roof put on our house. I am trying to self diagnose realigning the satellite.   I have leveled the pole on the roof and used a couple webistes/apps to determine the azimuth and elevation.    On signal meters for 101 degree I have Tuner 1 97% Tuner 2 9

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2.4K

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New Satellite Service Installation Question

I just called about having new Satellite service installed. I requested the HR54 DVR and a wireless Gemini client. I was told that I could only get the wireless Mini Genie and not the Gemini. Is that right? I looked at the specs and it says the wireless Gemini is compatible with the HR54. Am I missi

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231

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DVR in Ecuador

I am told that there are no current options for a DVR for my pending service in Ecuador. Is this correct? What are the alternatives?

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100

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