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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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No signal on meters changed LNB still no signal

Hi I have no signal on the meters and I have change to a new LNB but still no signal. Hurricane I don't believe is the cause. I moved dish horizontal to try to obtain signal with no luck, I guess I need a tech. thanks

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Equipment Return

My service ended July 5th. It appears I am supposed to receive an email or mailout instructing me on equipment return. When should I expect to receive this correspondence? Thank you in advance.

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Returning equipment

Went to ups store they scanned the equipment gave my account number which was also in the letter sent to me it does not register so ups cannot return i also had a bill with my account number on it . Any suggestions

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Getting rid of an old satellite dish

Hello, We just bought a house in Ann Arbor and there is an old Direct TV satellite dish in the backyard. I called DirectTV and they do not come an pick up old equipment (which is shameful).  Can anyone recommend the best way to get rid if this dish?

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DIRECTV APP Available on All Smart TVs OR only Samsung Smart TV. Don't need TV Box if i have Smart TV.

So i called to sign up DTV VIA SATELLITE, i have 6 TVs and I was told by one of sales rep that i don't need a TV Box if i have a Smart tv. He said i can just simply download DIRECTV app on my Smart TV and start watching all channels on App. Is that true...? Do i really not need the TV box if i have

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Lost signal after moving dish

After losing reception for my system and having repeated 771 errors I moved my slimline dish about 15 feet due east of of its old location along the side of my house. I kept it oriented exactly as it was in the old location since it was a parallel move. I still get no signal when I test with my rece

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Latest DVR

Is there an upgrade or replacement for my HR44/200?

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253

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Accepted Solution

DirecTV Gemini feedback?

What’s the general feedback on the new Gemini unit? I’ve been told I'm eligible for it, but I’m hesitant about being an early adopter. Another concern is that it would tie me into a 1-year contract, which I don’t have with my current account. What do you all think?

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496

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Accepted Solution

TV shuts off after exactly 15 minutes...

TV shuts off after exactly 15 minutes, but it only happens when watching directv. Does not happen if watching appleTV through the same AV receiver as directv or if streaming directly through TV.  I've checked auto off/sleep timeres etc.

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474

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My Gemini does not have audio or video

Turned system on this morning and could not get any audio or video. Guide and everything else shows but no video or sound.  Tried o do a reset but no change.  Ran a system test and it said "OK" 

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