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New Member

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1 Message

Friday, November 25th, 2022 3:33 PM

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Getting rid of an old satellite dish

Hello,

We just bought a house in Ann Arbor and there is an old Direct TV satellite dish in the backyard.  I called DirectTV and they do not come an pick up old equipment (which is shameful).  Can anyone recommend the best way to get rid if this dish?

ACE - Expert

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14.1K Messages

2 years ago

The dish does not belong to directv, it belongs to the owner of the house (which is now you).  You need to recycle it, take it down to the tip or whatever is available in your city.

ACE - Sage

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46.2K Messages

2 years ago

Advertise it on Facebook Marketplace, Buy Nothing, etc. Someone will likely want it. 

ACE - Expert

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22.6K Messages

2 years ago

@DanGBednar 

It is not "shameful" because they don't do what you want. Upon install all equipment, except receiver/client boxes, are customer owned. So naturally DirecTV would not pay a tech to go pick up something that is no longer theirs. They have more important things to do.

And if a customer returns to DirecTV (or moving to a new place), or a new homeowner is considering TV options, a dish already there encourages it being setup as well as theoretically a little easier for the tech with what is already in place.

You want it gone, do it yourself or arrange for some local worker if you are unable to. But leave the "shameful" alone when things just don't go your way.

Community Manager

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303 Messages

8 months ago

Here is some information about DIRECTV equipment return and recycling equipment.

‎Find out how to return your DIRECTV equipment | DIRECTV Community Forums

(edited)

ACE - Expert

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22.6K Messages

8 months ago

@ICHYWT 

Does that include receiving dishes (what this thread is about)?

(Also thread is from 2022 if that matters)

Community Manager

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303 Messages

8 months ago

@Juniper ,  this post gets viewed a lot in are reporting system. Probably customers using those keywords in search engines and then they land here. My comment is to just have some additional information on this post due to the traffic it receives.

ACE - Expert

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22.6K Messages

8 months ago

@ICHYWT 

High traffic thread, neat. Might be a good sorting option in the forum.

If that recycling can provider a shipping label for the dish would be nice. Does it? Just want to be clear so I don't accidently provide misinformation.

Community Manager

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303 Messages

8 months ago

Using that equipment return page I posted, the satellite dish removal information section is before that recycling section. I checked out the URL on the DIRECTV site, and it may only be for receivers and clients. It was kind of lumped in together, so I was not sure, but when you run the fields it's looking for receiver and client serial numbers only. I will check with some contacts, but yeah you're right, looking like you can't recycle a dish.  I will follow up on this.

Community Manager

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303 Messages

8 months ago

For the dishes you would have to find a local certified recycler and drop off yourself, if you wanted to recycle.

In the event that your electronic item(s) is/are not accepted through this program, you can access the Sustainable Electronics Recycling International (SERI) website to find a local R2 certified recycler. Take me to SERI

New Member

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513 Messages

8 months ago

Most communities have a 2 or so time free "bulk pickup" at their house. Used normally for washing machines, etc. Check with your trash collection people.

1 Message

8 months ago

This is why DirectTV is a (Edited per community guidelines) company - no longer relevant - ATT took over and now they have a (Edited per community guidelines)ty streaming company.  Poor leadership. 

(edited)

ACE - Expert

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20.8K Messages

8 months ago

AT&T sold off 30% of DTV and no longer handles the day to day operations.

ACE - Expert

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22.6K Messages

8 months ago

@Braddock1313 

This has nothing to do with AT&T acquiring DirecTV a few years ago. DirecTV has NEVER had an option to remove or return the dish.

If you want to complain about AT&T's involvement then find a legitimate reason to do so instead of complaining about a situation that hasn't changed since DirecTV started in the '90s. And as such if you cannot find a recent and relevant thread, start your own.

1 Message

2 months ago

Juniper,

What if DirecTV never told you that the satellite dish was yours? Would that change how you callously dismiss people's opinions on this matter?

I had the same situation, except I've been an AT&T customer for forty years. They could have offered a gift card to offset the cost.

ACE - Expert

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20.8K Messages

2 months ago

You didn't read the Equipment lease agreement.

  This agreement does not apply to Owned Equipment. If You own Your Equipment, You do not need to return it and a non-return fee does not apply. DIRECTV connected via Satellite customers: You own Your Receiving Equipment (acquired as part of Your initial subscription to DIRECTV connected via Satellite).  Receiving Equipment means the antenna, dish, mounting hardware, cabling into Your home. 


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