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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

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Accepted Solution

Change Email Address

Hello there, I have tried on numerous occasions to change my email address for my account as it will be no longer active beginning June of this year. Each and every time I receive an error message that my information could not be updated at this time and suggests logging out of my account and tryin

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Accepted Solution

Can anybody else access the Manage Equipment link on the website?

Logged into my account overview, click the "manage" button in the My Equipment section, the page just spins forever, never loads my info. I asked support last week and they said it's broken for everybody and would be fixed in a few days.  I suspect they just tell people answers like that to ge

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764

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Billing errors not being fixed

I have spend 14 HOURS  since JULY trying to resolve a billing error on the part of AT&T/Direct tv.I have sent proof of payments from my bank and have talked to no less than 10 reps and have had 3 chat's.Still not resolved.       Service disrupted for over 1 1/2 months and still being charged fees, e

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252

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fraudulant billing or computer mistake or employee incompetence

I have paper bills that tell me no payment due up until December 2022 then I get bill in march saying I owe 2900 $ how does that work ??????? thats the short version. I have crazy billing starting in may with money owed then the next month I have 1800$ to the good no payment  due . still a sh

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113

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directv account

When I try to log in to my account from the DirecTV homepage after I select account overview I get a something went wrong message. I never get to the screen to put in my username/password

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125

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Directv is awful

Why can I not write a review about the dishonesty of the company, their selling you equipment without telling you, their appalling quality of service, and how their supervisors hang up on you when you ask why they charged your card for no reason? Please open up the reviews. This is the worst company

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still getting charged for hbo max,stars,showtime and Cinemax

ive had them removed over 4 months ago and im still being charged every month for them. they were removed from the tv were you cant watch them but not from the bill.ive been calling every month and they keep saying they were removed or did remove them or there some error but always shows back up nex

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154

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Cancelling Mastercard Debit that was issued as refund

I want a paper check. I have not activated card.  It was directv refund.

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218

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email directv

I ordered Directv satellite last Thursday. The sales representative out right LIED to me.  Promised me things I will never get.  When I call, all I get is "I'm very sorry".   Who can I contact to make a formal complaint?

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159

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Directv App can't find receiver

I was recently upgraded to Genie2. Everything works fine at home now but my directv app isn't recognizing the new receiver. It searches for a receiver and then says receiver not found. I try to enter the ip address for the new tower and it says it can't find it.   It is as if it is still

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