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C

New Member

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1 Message

Saturday, April 15th, 2023 3:24 PM

Directv is awful

Why can I not write a review about the dishonesty of the company, their selling you equipment without telling you, their appalling quality of service, and how their supervisors hang up on you when you ask why they charged your card for no reason? Please open up the reviews. This is the worst company in the history of life, a modern version of snake oil salesmen.

Community Support

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254.4K Messages

2 years ago

Hi there! DIRECTV cares about your experience with the service. We want to turn this around for you by providing you with the high-quality customer service you deserve. Please check your DM, so we can talk about the details of your account and review the charges you're mentioning.  I'm here for you. Luisa, DIRECTV Community Specialist

ACE - New Member

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1.5K Messages

2 years ago

I'm sorry, you have had such a horrible experience.  If you want to make your voice heard then the best way to do that would be to file a complaint to the BBB(Better Business Bureau) as that complaint would go right to the corporate office.  We here can do nothing about your complaint as this is a customer-to-customer forum and in a few days, your complaint will just disappear into the forum.


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