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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Service Address changes

Unable to have the Movers Department change my service address for local channels. We snowbird/RV and our service address changes frequently. After 2 years of flawless changes to our service address when moving locations, they (Movers Dept) say there is an error on my account and they cannot change

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226

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paperless statements missing for six months now--will they ever return?

(I've been with DIRECTV since '95. I was an AT&T Wireless customer for a time and opted for the merged account/DIRECTV combined billing discount. Subsequently I dropped AT&T Wireless.) For six months now, directv.com says go to AT&T for billing and att.com says go to directv.com for b

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275

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Can’t login to account

Everytime I try to login to my account it gives me this I have called at least 15 times to directv and even att and I am getting nowhere. Idk what to do. I can’t login to my account and it’s frustrating!!!

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120

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Forward billing

When paying, is the bill you pay for the month ahead? Like the payment that went out on June 24th, was that for July?

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99

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Customer Service Phone Number for Property Damage

My backyard patio roof was damaged during a technical repair. I've been calling several numbers and spending MANY hours and I cant get any good phone number to get an answer.

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374

5

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Bill explanation

I would like an explanation of the charges on my bill. This month my internet charge went up $5.00 without any explanation.  Also would like to know what the XTRA charge covers as well as what the following charges cover.  TV access fee-2 clients, Advanced receiver charge, Regional Sports

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765

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DIRECTV Premium Channel Promotions

Hi, Can you please let me know if DIRECTV is still offering customers the option for the 6 month promotion for the premium channels (HBO / STARZ, CINEMAX, SHOWTIME) since parting ways with AT&T and being with TPG? I am now only receiving promotions for certain premium channels in 3 month incr

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147

4

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No app

Again my appointment s not going to happen. I just checked yesterday and e erything was OK. Now I have a note saying my appointment is on hold, but no one can tell me why. The first time I had a day and time, but when they didn't show or call they said I didn't have an appointment and I I didn't ha

Question

94

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Closed

My new service

Not even close to what I could afford we spoke of affordability as I'm going thru government program to get assistance with cable and internet services I could only afford 90 top end seems it was around 65 dollars with no mention of senior discount disability discount or government program he seemed

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155

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