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C

2 Messages

Sunday, May 26th, 2024 11:16 PM

Changing DIRECTV login email address

I am trying to change my DIRECTV login email to outlook as I am going to drop AT&T and can no longer use my AT&T email. Under profile, when I enter my new user id email address, I stead of sending me a code to verify, it starts over. 

Community Support

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254.3K Messages

6 months ago

Hi, @cbolles. We're sorry that you're having an issue changing your username online. You can try to clear the cache and cookies of your browser and try again. For more information about changing your credentials, please visit https://www.directv.com/support/article/000093360 Kenneth, DIRECTV Community Specialist

2 Messages

6 months ago

I tried that on both my iPad and laptop.  Now I get a message "Something went wrong please try again".

Community Support

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254.3K Messages

6 months ago

Thanks for letting us know, @cbolles. Let's meet in a DM, so we can investigate and help you further. Rizza, DIRECTV Community Specialist

2 Messages

3 months ago

Was ATT & DirectTV.  Now just DirecTV.  How can I pay my bill.  Didn't receive an e-mail

4 Messages

25 days ago

Trying to get my account number 

4 Messages

25 days ago

Need my account number 

ACE - Expert

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20.5K Messages

25 days ago

This is a customer to customer forum with no access to any accounts, you need to call DTV.

1 Message

9 days ago

Need to change email address on Directv


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