Very frustrating to be watching live sports or a dramatic movie and all of a sudden you see the spinning no internet connection message! After following all the suggestions, why am I still having issues?

why can't I use the captions option when using hbo max

Gemini air loses the ability to turn off television and keeps rebooting itself on a Philips television. Switch to another model and I'm not having issues. Any suggestions?

Latest is program is supposedly still recording although it ended hours ago. I tried to cancel recording multiple times - doesn't work. I canceled the series recording, that didn't help. I had been encountering multiple errors lately where I had to try to delete recordings multiple times before it w

When I pause live TV using the Roku app it jumps to the current time rather than where I paused it when I resume playing. Works as it should using Gemini device though.

I just signed up for DirecTV Stream and ordered 2 Gemini Air devices. One device works perfectly but the other device is obviously defective. After starting it shuts down, I've gone through ALL of the troubleshooting steps per your online AI instructions and it still shuts off after a few minutes. I

I have the streaming service and for the most part, it works well. However there are times when I click on my remote and either nothing happens at all, or I hear the click on the TV and nothing happens. It just freezes. Just for grins, I'll make multiple random clicks and then wait several minutes,

Direct TV locks up saving lost internet service. No other apps. cell phone tablets have this issue. Is this a Direct TV Issue or Internet issue and who do i CALL TO GET HEPL.

My router is on line my Bluetooth is up I have tried to reset the device ( box) no luck remote will try and pair , won't . What else can I do ?

My wifi (T-Mobile) is connected to a mesh (Eero) network throughout my home. When I'm using one of my TVs connected to the mesh network and on the DTV app (Firestick), all of my DVR is not accessible. Very few actually. When I turn off the mesh network, the DVR show more available since it seems lik