Streaming + Device & App

I cancelled my service on 2/28/25. I paid the final bill and ETF. I returned all of the equipment and received email confirmation that it was received. I called customer service and requested a receipt for my final bill with ETF and was told it was physically impossible to produce a receipt. I asked

if you switch from dish to streaming, can you still feed multiple screens, using genies? I like to watch as many as 5 screens at once (for sports).  Also, only my one, large screen is a smart tv.  The other ones don't allow for internet access.  That's why I'm wondering if you can st

Prime video app will not launch. I have checked for system updates, rebooted the system, and force stopped the app. It says "you must sign into your Google account", but I AM signed into my Google account. I even removed my Google account and added it back to the system, but I am not having any luck

How do i get a gemini air if i already have service

I am trying to login, however i get the message To help keep your account secure, you’ll need to confirm your identity. We’ll send a one-time code to ***.**6.0412. The code may take a few minutes to get to you. This is not my phone number

I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?

Sometimes I want to know what channel number and the date/time that a recording was made. Currently, only the name or call letters of the station are displayed and the date is just today or some other day, not the time and date.  When I was a Cox customer, I could easily see that information.&

Approximately 2 weeks ago, our Directv Stream box stopped allowing Hulu to be played on it. How is this fixed? Error Code is 320

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I'm told my Gemini box is out of warranty, so ordered a new one, they sent a Gemini Air. Do I disconnect the old box first then install the Gemini Air?