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ESPN app hangs often on Gemini device
I have continuous issues with the ESPN app on the Gemini air device. If I exit the app and then return, often I get the spinning E after selecting a stream to watch. I have to resort to going to HOME system->apps on the device and "force stop" the app and clear cache. The app then restarts and all is fine when I return. This problem seems to be more consistent when viewing a multiview and either exiting or using back to get to the ESPN home screen before exiting. I do not have this problem with ESPN on my Roku devices. It would seem that it should be more stable with a Directv approved device but it is not. Who is responsible for this app? Directv or ESPN? Is there a fix? If it cannot be fixed then how about putting a "Restart" in the ESPN app itself to make it easier.


DIRECTVhelp
Community Support
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256.2K Posts
9 minutes ago
We appreciate you sharing all these details, and we're so sorry for the trouble with the ESPN app. We have an available specialist who can dive deeper into this for you. Sending you a DM. Rhyan, DIRECTV Community Team
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