Streaming + Device & App

I was updating my mom's account to a new payment card. After I tried to log back i and the website would not load. I closed the window and tried a couple of more times until I received message the account was on a 24 hour lock down. When I went to chat they said they were doing some back end mainten

When I pause a YouTube video the DIRECTV box will power down after a couple of minutes.

I don't know what you've done to the DirecTV streams app there's no longer an option for picture quality best better and best I'm using the app on the Apple TV 4K the Roku Ultra The Shield the DirecTV Gemini it's not an internet issue I've deleted the app reinstalled the app I've reset my internet I

When i go to guide and select "sports" category i can only see what is playing currently. I can't scroll over to the right and see what is later on in the day. If I use the "all" category I can see what is going to play later for ALL the channels but not just sports category. The same with movies. I

How can I see what movies will be playing later on in the day or evening. It appears that I can only see what is playing at the moment and not what will be playing, when and the length of the upcoming movies.

It's getting worse! Why is DirecTV allowing the customer experience to suffer from this? It seems that the repetitive, irritating 'commercials' from HBO/Disney/Time Warner(?) and the droning music that gets louder the longer it plays(!), showing endlessly on CNN, Discovery, History, and many others

Streaming on the Apple TV 4K the issue has come back since the last update if you're watching the app it will go into slow motion lag and chop this issue took forever to get fixed and now it has returned I stream the app on every possible streaming device that is on the market they are all having is

This problem is back -- at least for me. Older thread has been closed. I'm now receiving the following message when i try to watch anything: "We couldn't play this content at this time. Please restart the app and sign in again." Windows 11. Both Chrome and Edge. Relaunched both. Rebooted computer. N

I've been using DirectTV streaming over Gemini for a couple weeks now and here are some thoughts about the user interface & the remote, along with suggested fixes, that I've encountered. The Gemini Air remote has black buttons on a black cover--difficult to see in a darkened room while watching TV.

I haven't watched anything on my computer in a couple of days and I'm now receiving the following message when i try to watch anything: "We couldn't play this content at this time. Please restart the app and sign in again." I'm using Chrome and i've tried clearing my cookies/cache. I've done a fresh