Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV

DIRECTV

Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7.
Ask a question

Latest Conversations

(51951)
B
FSTV and "771 - Satellite Signal Issue"

I've tried to get an answer a few times over the past 5+ years, with no luck, and I guess it's time to try again. How is it that one station that I should be receiving, FSTV, nearly always gives a 771 error? On average that channel comes in for about 3 weeks out of the year, but I set it to record a

Question

154

9

0

Error trying to login to Directv.com and Att.com

I cannot login to either site from a Windows 11 PC using Edge or using Chrome. The sites always return an error page. The error on the page is: An error occurred while processing your request. Reference #219.babdb17.1734533300.7bfd9901 https://errors.edgesuite.net/219.babdb17.1734533300.7bfd9901

Question

257

3

0

DirecTV/ AT&T account login

Can't log into my account. Keep getting this message An error occurred while processing your request. Reference #219.4b78ce17.1734455140.3a50efba https://errors.edgesuite.net/219.4b78ce17.1734455140.3a50ehttps://errors.edgesuite.net/219.4b78ce17.1734455140.3a50efbafba Don't know how to fix

Question

241

2

0

OANN News should be brought back to directv

One America News was one of the best news channels directv offered. It's pretty sad that we get CNN and MSNBC along with a group of Gay and liberal channels that most of your customers Don't even want, but the channel we watched was taken away. That's why your customers are going elsewhere!

Question

560

3

DirecTV Genie Remote barely works with new Samsung TV

I switched to a new Samsung TV (Q72D Series - 4K UHD QLED LCD TV) from an older one. My Genie remote barely works. Power on/off works, and the channel up/down, but not much else. Briefly the numbers will work and then they stop. The volume works that is paired with a sound bar. I reset the receiver

Question

196

2

0

Accepted Solution

DVR recording series $2.99 per episode

Was recording Yellowstone series and got a popup saying if you wish to keep recording additional episodes requires additional $2.99 (assume per episode). Is this charge added for any series or certain ones? Pretty disappointing fact.

Question

1.1K

7

0

Accepted Solution

Cancel by not paying my next bill? No longer under contract.

I’m ready to save some money by cutting the cord. Since there is no proration, can I just not send in my next payment?  How many days grace will I continue to receive service before you realize I’m not paying you any more money?

Question

2.7K

32

0

New DirecTV Internet online account

Is my new DirecTV Internet online account supposed to be linked to my AT&T wireless online account? Or should it me a totally separate account?

Question

169

2

0

Directv Remotes Question

What's the difference between the RC65 and RC66?? From what I found on the web is that there is no difference except for the cost. On DTVs web site one is $15 and $25. James

Question

170

4

0

Accepted Solution

Account Trouble

My DirecTV says that my bill hasn't been paid since October, but I can't sign in to the website. I've tried to reset my password and find my ID, both of which are the username and password I'm trying to use. It keeps saying that the ID or the password is invalid.

Question

179

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?