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Cannot connect to Max with direct tv

I am having problems signing on to the Max App. It seems this problem has been going on for months with many people. Why hasn’t this been fixed?

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161

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Return label

I need a return label for old equipment

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122

3

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bill

I need to discuss my charges. I am overseas and iyou will not let me chat.

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96

2

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manage equipment

I need to order 2 new remote controls

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91

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Accepted Solution

Today error code 622 on 2 of 3 directTV devices. 2 Advanced Whole Home Client recievers

C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14. Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working. It's like someone s has shut

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1.5K

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New Directv software is awful!

Directv has made software upgrades which are far worse than the previous version. This applies both to the Directv menu and the IOS application. The new version is much more difficult to use and loses key functionality. I assume Beta testing was done but the changes made make it cumbersome to negoti

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744

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Reimbursement Prepaid Mastercard yet to arrive

I am contacting you to figure out why the promised reimbursement that was to be mailed to me on a prepaid Mastercard has not yet arrived, and if there is a way to track the shipped card?

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118

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Closed captioning not working properly

We have contacted Directv a number of times about our closed captioning not working. They have tried everything under the sun to fix it but do not know what's wrong. It works on our other TVs with the small Directv boxes but not on our main TV with the main Directv DVR. We get either intermittent wo

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2.8K

20

Deleting a recording without returning to the recordings list

This is more of a suggestion than a question.  I would like to delete a recording after I have watched a show without returning to the recordings list.  On multiple occasions I have deleted another program by accident.  Update -- I did find a way to delete a recording by using the Info key but it st

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206

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slow on demand downloads

Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great 

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88

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NOT FINDING WHAT YOU'RE LOOKING FOR?