Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
DIRECTV

DIRECTV

Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7.
Ask a question

Latest Conversations

(51657)
H
verify my addres

How do I verify my address

Question

33

2

0

Lost TV sound only for DirecTV.

I have a DirecTV receiver connected to my LG smart TV via HDMI cable. I also have an X-Box connected to my tv via HDMI cable.  I’ve been using both for years with out any problems.  All of a sudden the sound went out on my DirecTV.   I thought it was my TV, but the sound for my X-Box

Question

3K

14

0

Rent a movie on the Directv app

I am trying to rent a movie on the Directv app on my TV but there is no "Store" Tab the website described. I don't have a Gemini device because I only stream with the app. I tried going on the On Demand tab but there is nothing to rent either only to subscribe or record. Please help thank you.

Question

44

2

0

Closed

Guide keeps popping up

On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few  minutes later. what can i do to fix this? thanks, thomas

Question

392

1

0

Accepted Solution

Official Solution

Genie HD DVR and AM21 OTA Tunner

Is the Genie HD DVR compatible with the the legacy AM21 OTA ATSC tunner?

Question

1.8K

50

0

NFL Live Complaint

Have used DirecTv Satellite for decades. Moved to rural area. Satellite only reliable connection. StarLink good but streaming up and down pain. DirecTv Stream sux. Utube/NFL Live that daughter bought service sux -- intermittent. Daughter lives in Florida, also. We would watch with her ---- 

Question

46

4

0

Gemeni audio output toggles between tv speakers and soundbar

Just replaced genie product with two Gemeni boxes connected to Sony tvs via hdmi. When powering up the gemeni boxes, they toggle between tv speakers and audio system and half the time land on the tv speakers which is incorrect. And then when I try and go into the tv audio settings and set it back to

Question

72

2

0

Previous button not going back to the previous channel

We are having the exact issue with the previous button not going back to the proper channel. would love the fix for this. thanks.

Question

1K

13

0

Account number

I can’t find my account information

Question

40

2

0

calculating new service cost

Is there a way online to figure what new service would cost without actually placing an order?

Question

51

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?