Watching U-verse TV

Watching U-verse TV

Watch movies, shows, sports & more on U-verse TV.

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Program Guide

What is going on? The guide frequently shows "Getting Information." When is this going to be fixed?

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Failure to connect Samsung smart tv to wifi internet

I have installed at&t wifi recently, and my laptop and my smartphone are connected to the wifi internet normally. But my Samsung smart tv can't be connected to the wifi internet. It says "connected to the wireless network, but not the internet." I can not find any reason for this problem. You

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140

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UVerse App BUFFERING

Just reinstalled the UVerse app on my phone and it still stops to buffer. The app itself is slow, because I was watching a live TV show on UVerse and it would stop for buffering every 15 seconds or so, and then I jumped over to the TV show’s network app on my phone and the same live show streamed wi

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249

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U-Verse loses signal

I had problems with our att modem (WiFi, U-Verse, home phone). Installed the new att 5286AC modem that att sent me. WiFi works fine, but can’t get U-Verse to work. After 15 seconds, get “Lost Signal” error message. I can go to another channel and it will play for 15 seconds, then same error message?

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45

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How do I get help? I've been on hold at 800-288-2020 for nearly two hours.

One of our TVs just says ATT Uverse unavailable. I can press Restart Receiver, and eventually just gets back to same error. Pressing Menu key does nothing (kind of like calling, emailing, or whatever to try to get help).

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Accepted Solution

Official Solution

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Uverse Guide - Getting information rather than program name

When I choose guide on the uverse TV, every station says 'Getting Information' rather than providing the program name. I never had that happen before.  I rebooted the gateway and the receivers with the same results.  What is the solution to fix this?

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1.3K

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UVERSE app not working

My UVERSE app has not worked for over 5 months. Every since I upgraded to IOS 15. I have an IPhone 11 and every time  I have tried to sign in to the app I get this message.   Logging in with this AT&T Access ID is no longer supported. Please log in with your U-Verse Member ID. I

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56

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Uverse TV Info Button on Remote

when i press info button on remote, there is no info appearing for ANY show, program, etc on any of my tv's. In other wordas no cast info, no synopsis of episode etc. I'm not talking about a couple of shows. It's literally every show. movie etc in the guide.  

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139

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How do I find downloadable movies?

According to the user manual there is a Library tab to click on that will show a downward pointing arrow next to downloadable shows and movies. There is no Library tab at the top of my U-verse screen on my iphone.  How do I find downloadable movies?

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89

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Uverse app login error on Iphone

I updated the Uverse app on my iphone and now can not login. I get an error saying 'the certificate for this server in invalid.  You might be connecting to a server that is pretending to be udvr.asp.att.net .." There is an answer to this back in 2016 saying to reinstall the app and reset th

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