Skip to main content
DIRECTV Community Forums

Pappygator's profile
Pappygator

2 Messages

Thursday, June 16th, 2022 1:23 AM

Can not fast forward, rewind or pause.

When we try to fast forward, rewind or pause a message comes up that says the dvr is either unplugged or not working. What do I need to do. Thanks

Question

 • 

Updated 

2 years ago

1.4K

2

0

Accepted Solution

Official Solution

baseballisback

ACE - Professor

 • 

8.1K Messages

2 years ago

Unplug the DVR and the gateway.

Plug the gateway back in and wait for lights to stop blinking.

Plug the DVR back in.

If resetting doesn't work, call 800-288-2020 and ask for technical support. You have 30 days to return the old one via FedEx or UPS.

0

skeeterintexas

ACE - Expert

 • 

28.3K Messages

2 years ago

Sounds like you need a new DVR.

0

0


NEED HELP?
Ask a question

Related Conversations

Loading...

Helpful Widget