
Watching & Streaming
Stream on your mobile device or computer.
3.9K
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Question
Intermittent Fuzzy Picture
At $280/mo, why is my picture going in and out Fuzzy to clear? All 6 boxes are hardwired to ethernet for goodness sake.
Question
266
4
Fuzzy Picture Every 2 Minutes
Direct TV stream boxes C71KW-400. 1000 mbps up / 913 down direct connect to ethernet. There are no internet issues, only fuzzy pictures every 3 minutes. I already shut the entire internet down for 5 minutes and restarted. No help.
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211
2
0
When the network is heavily congested message every night
This started about 2 weeks ago and nothing changed at that time. It's fine all day long then at night I get this heavily congested message and everything freezes. I can't watch live TV nor recorded TV. Usually the only devices using Internet at this time is the TV and my phone. Have to restart every
Question
1.5K
7
0
Buffering
Is DIRECTV having a buffering issue? None of my streaming services like Netflix or Hulu are buffering, only DIRECTV.
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194
1
0
We're having an issue loading all your profiles
I receive this message on my firestick. "We're having an issue loading all your profiles Try again, or proceed with your primary profile" It has a button for try again which does nothing then use primary just goes to a blank screen At the bottom it says 50001-002 I dont even have multiple profiles.
Question
940
6
0
Auto Extend not working
I was so excited yesterday to see the Auto Extend feature show up. Whelp, it failed right out of the gate. I recorded the Denver Nuggets vs Golden State Warriors first playoff game tonight, Saturday 4/6 on ABC. The recording had that new green "+ Auto Extend" flag on it. And yet, with 5 minutes left
Question
1.7K
23
Pausing a show
How can you pause a program on live tv and then come back to watch it 20 minutes later. It never seems to hold the program. I have never had this issue with other services. We have a Samsung TV with Apple TV. Also, how do you rewind a show quickly.
Question
1.7K
4
Gemini Air 4K supported but not on.
So we just switched from satellite. Gemini. Everything wired great. Now with this device 4K isn’t working. what’s the deal here? It shouldn’t be this difficult.
Question
376
1
0