Watching & Streaming

There are several channels at the top of the home screen. can you make these your favorites? can you get them to stop changing? can you freeze the ones you want there?

I'm trying to open Amazon Prime and it will not open. It kicks me back to the last channel I was on. I have tried using the app that came with the TV and using the DirecTV Stream channel. Thank you.

I programed the remote, everything works except the sound. How can I go back in and program the sound so the remote controls the volume?

After a power outage I had to reconnect the soundbar for DIRECTV. Now when I go to one of the apps like Peacock, the soundbar disconnects.

I recently started getting tiling/pixelation while watching TV. I get DirecTV through the internet with Gemini boxes. I have two TVs with separate Gemini boxes and the tiling occurs on both TVs. Although I haven't moved or disconnected anything, I checked the cable connections. The software is curre

My daughter is moving, can she take the box she is using now, will it work at the new address?

The availability of the regional sports channel, Altitude, is the entire and sole reason I signed up for DirecTV service. Last Thursday when I was still on my free trial I was able to watch a game on Altitude without problem. The channel showed up in my guide, I was able to navigate to it and watch

Gemini Air: Have had a couple of months. Lately every so often when I turn off using remote cycles back to on and settles on an HDMI source not used then displays the error message re no source. Very weird. When I turn it off a second time it does go off.

Superbowl didn't auto extend. I set the Superbowl to record and it showed that it would Auto Extend. Watching the game and surprise! The last few minutes of the game wasn't recorded. Why?

I’m new to DIRECTV Streaming although I’ve been a satellite customer for 1-+ years. I’m using the Gemini devices as the Samsung app doesn’t work and I found Roku app very clunky to navigate. I want to ask how to: 1. How to change the default record settings such that pressing the record button twice