New Member
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2 Messages
Upgrade to watch error message
Get the error message occasionally when starting my DIRECTV service through appletv.
The app is updated. So is the appletv app. It only fixes itself when I turn the tv on and off a number of times.
ready to switch services.
DIRECTVhelp
Community Support
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255.3K Messages
2 months ago
We'd like to further investigate, @Lamagnat. Which channels or programs are displaying the error message? Rizza, DIRECTV Community Team
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Lamagnat
New Member
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2 Messages
2 months ago
All channels are affected. There seems to be no trigger that I notice. It goes away after multiple times turning TV on and off and going in and out of other services like Prime and Netflix.
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DIRECTVhelp
Community Support
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255.3K Messages
2 months ago
Thanks for sharing. Please visit Get and troubleshoot the DIRECTV App for Apple TV | DIRECTV Support for troubleshooting tips. If technical assistance is needed, please contact us: DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team
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