Watching DIRECTV

We just got a new main receiver and installed no problem. Both tvs come on, etc.  My Directv app now says “channel not part of your subscription. Upgrade your subscription”.  We changed NOTHING.  We have the Premiere package that we have always had.  Oddly enough, I can watch tv

In the last week suddenly there is sound for one ad that runs while the TV is paused. It is absurdly loud.  I've been a long time customer but this may be the last straw.  There should be no sound while pausing! 

Can you PLEASE tell me how to log in to HBO GO on my computer? I have asked the forum & got a smart mouthed remarks.  Can you please just tell how to accomplish this?

i'm trying to watch my show. it works on the app. but not on my tv and its the only channel that doesn't show anything its just black.

I’m really frustrated with tech support. I think the problem is simple but getting a solution from them seems almost impossible.  Here’s the situation This area had a major hail storm that damaged roofs and siding.  Our house was one of them.  The roof was just replaced and that mean

Have an intermittent problem while using the Directv App with an iPad Pro 12.9" 6th Generation running iPadOS 18.1.1 while streaming MSNBC for instance the screen will go black at times while the audio continues and then at times the screen will go black and the audio will stop. Any thoughts would

Just got the update for the new interface. The first thing I noticed is that pressing previous channel or exit on the remote while watching a recording does not necessarily return to the current live channel. Rather it goes to the channel that first appears when the Genie (HR44) is turned on, not th

Oh, DirecTV, where do I even start? It’s like they took the concept of "basic services" and threw it out the window, then made sure to charge you an arm and a leg for it. You’re literally paying them to watch stuff you could get for free—IF you didn’t need the privilege of fighting with their remote

So my fox channel has moved from 28 to channel 9 on my direct TV guide. The actually programs listed on channel 9 are incorrect and anything I have set to record is not recording. This is in the Columbus Ohio area. I think someone needs to look into this. I called yesterday told me to reboot my box

I’m having audio issues with one Fan Duel channel. My neighbor has Spectrum and no problem.  Directv thinks it’s a Fan Duel problem.