U-verse TV Equipment

After MANY frustrating hours trying to communicate with AT&T, I think an order finally completed to discontinue my Uverse TV. I am keeping my AT&T internet service. I was told an email would be sent to give specific details on what equipment should be returned. I have not received any email and I ha

Dear AT&T, I returned 3 pieces of AT&T equipment to my local UPS Store (as instructed) on 7/30/22, prior to the cessation of my service. I have a receipt that shows the serial numbers of the 3 pieces of equipment that were returned. However, AT&T is only recognizing that 2 of the pieces of equipment

I canceled my U-verse TV and kept my internet and landline. The rep said U-Verse is no longer available and I don't have to return the equipment. Is that true?

My ATT vip2250 receiver has all lights blinking. Cannot restart conventionally. Pulling plug and replacing results in same issue. No signal to tv. Online diagnostics detect no problem. Help!

The programming seizes up and there are delays in input of remote commands followed by stalled or slow responses.

My wireless tv receiver won’t power up after electrical storm. I want to return, not replace. It’s on a second tv. My main receiver still works. How do I return?

Recently cancelled U-Verse and received an e-mail indicating my equipment is not needed for return and should be recycled. The e-mail further states "To help simplify your life and support the environment we've partnered with a 100% green compliant e-recycle center to take back your unused, non-repa

I recently received a New Gateway from ATT&T. The Motorola BGW210-700, which does not have a coax port in the back like my previous gateway did. Now the othe receivers in my house do not get a signal. Do I need to get different receivers?

Just replaced my TV and Fire TV Cube with a new Samsung smart tv that has Alexa built in. It seems to work well with my uverse DVR box, in fact it mostly works better than the cube did. The only problem I’m having is that I can’t seem to turn on the cable box via Alexa any more, nor does it turn on

Which AT&T department (phone #) can help me by sending me a replacement AC adapter (power cord) for my U-Verse receiver. The power cord no longer works. The U-Verse receiver works when I use the AC adapter from my other receiver. I'm paying monthly receiver fees so I would expect AT&T to send me a r