
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
DVR function for UVERSE since conversion to local AT&T fiber
I allowed AT&T to install fiber to my house at the end of July. They kept knocking and asking and since I have been with At&T so long, I said okay. I want to keep the Uverse however and was told no problem. The young mand installed and could not get the existing combo utility/DVR fuction box to acce
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779
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Having trouble setting up Uverse cable
I live in an att supported apartment complex. We have at&t cable and wifi. Our wifi works great! We have been having trouble with the cable tv though. I have tried pairing the Ven501 with our receiver and the closest I've gotten is a white gear on the screen, which always turns into a red X. I have
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96
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Live TV error, Recorded TV fine, daily reset gateway
Greetings all, I have Uverse Fiber and TV. Have had it for a number of years. Starting a few months ago we've encountered an odd problem. Nearly every morning we have to restart the Gateway because the live TV doesn't work. Turn on the TV and it plays for 10-15 seconds and freezes...then an error sc
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185
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Accepted Solution
Official Solution
One out of 3 tvs now won’t connect to uverse
I’ve rebooted receiver and gateway and bought new HDMI cable and still it says Uverse is not available
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211
2
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U-verse Equipment Return
Hello, I cancelled my U-verse tv service and was told I have 21 days to return the equipment. I have the DVR receiver and one additional receiver along with the power chords. I can not find one of the remotes, I only have one. Will I be charged for the missing remote?
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117
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silver remote
I had to replace my silver remote but after programming the replacement, when powering up devices, the remote doesn't cycle from ATT-TV-DVD anymore, just ATT-TV. I have to manually push DVD button, push power the back to ATT. The original remote cycled through all 3 functions.
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139
2
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The set top box does not match the account settings
Help. Trying to connect a new wireless cable box and I keep receiving the error ‘the set top box does not match the account settings’. Any way to fix this? I’ve been on hold with AT&T for a half hour now…
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764
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Broken and Cracked box on property
I have a broken and cracked Signature Series Telecommunications box on my property. Who do I get in touch with to have it replaced, it is an eyesore. LINDA [EDITED per Community Guidelines - removed personal information] DANVERS, MA
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117
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Hide SD channel DVR recording options
I have hidden SD channels on my Uverse TV guide. My question is about my DVR. When I want to record a program, it may list 20 different SD and HD showtimes spread across various times and days. Each particular showtime let's me record either in SD or HD. Is there a way to see just the HD recording o
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135
4
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Amplifi Alien cause Uverse TV to freeze up
Just like the title says.... for some reason whenever I put my Amplifi Alien in the mix it causes my Uverse TV to freeze up. I had this problem two months ago and disconnected the Alien and thought maybe since some time had passed and a new firmware update had came out it may have fixed the problem
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59
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