U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Red X 3

A red x with a 3 underneath is showing on my tv. Please help!

Question

197

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Equipment return not found on ATT side

I had a technician come out and replace my modem. He took the old equipment with him.  But now ATT is saying that the equipment has never been returned and they have no record of it on their side.  When I tex'd the technician he said he turned it in and there is nothing he can do on his s

Question

188

5

0

uverse app crashes

My Uverse app began crashing on both my ipad and iphone about 3 weeks ago. I've booted the iphone and ipad several times.  I've deleted the app and reinstalled it.  Still crashes.  Deleted the app, booted the iphone and ipad, reinstalled the app and it still crashes.  Ios is up

Question

242

3

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Closed

Turn on backlight on att tv remote

How do I turn on the backlight on my ATT TV remote. I have the basic remote, not the u-verse. The one in the bedroom lights up. I must have turned off the one in the living room.

Question

423

1

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How can I get a new Uverse TV remote

Some of the buttons are not working.

Question

53

1

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DVR recordings

My DVR recordings have disappeared twice in the last 2 weeks. Why?

Question

232

5

0

Vip 1200 receiver syncing

How to I sync my uverse remote with my new vip 1200 cablebox

Question

93

1

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Power cords

I have to return my uverse equipment. And I am missing 2 power cords to the tv boxes, what is the charge for those if I can not find them 

Question

152

1

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Closed

Feature Request - Series Priority

In the Series Priority view there is an option to move a series all the way to the top. When adding a new series it automatically defaults to the number 1 position. I would like to see an option to move a series to the bottom of the priority list. Or, am I missing something?

Question

619

7

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I do not understand the priority arrow settings priorities for recording

I keep having a problem with the priority arrows when I try to set the programs by number of importance.  Can someone tell me how to do this.  It looks simple but for me it just is not working.  I cannot get programs to stay where I want.

Question

526

5

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