U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Will Uverse auto-record when a program runs long?

I often record baseball games. If a game runs long, I find that I miss the last inning(s)...the system isn't recording the end of the game. . There is a show immediately following all padres games, called Padres Postgame Show, that I often see displayed in the guide. Should I record that one too?

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68

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Pausing live TV

How long can I pause a program? I'll pause the baseball game, come back maybe 30 minutes later, press play, only to have it take me to live tv.

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106

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Need new remote control

I can only watch one channel. Can't operate the remote any more. It is broken. Help. I can't call due to poor hearing

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76

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Uverse tv & at&t fiber

Can I upgrade to AT&T fiber and keep uverse TV? I like having Uverse but I'm eventually going to need better internet speeds.  Will I need to have a tech to do an install?  Does it typically take a long time?  Thanks

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540

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DVR shows recorded after 8/28/22 all show "no info available".

Apparently after 8/28/2022 all the shows that recorded show no info available. I'm not sure what happened on that date, but I would like to know if there's a way to fix that. I have restarted both receivers. I did not reboot the gateway, as that takes a long time, so unless that is definitely the fi

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251

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problem setting up additional uverse receiver

I can't get the additional uverse receiver to sync to the gate way - I have been following the instructions but it just will not sync up

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37

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This set top box does not match the account settings.

Received a new wireless tv receiver box. I get an error after it’s been paired to the WAP. ’account unavailable’ ’this set top box does not match the account settings’

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Disconnected wrong set top box.

I received a replacement wireless set top box. When I tried to swap out the stb it would not connect. I got message "device does not match account settings". After several calls and direct messages via AT&T Help on Twitter, Uverse technical support provisioned the replacement stb but disabled th

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58

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Conflicting messages about returning or recycling old uverse equipment

we switched to a streaming DirecTV from Uverse. agent who handled the transaction requested us to return equipment to a UPS or FedEx facility, supply our account number and they would package and return to att.  then a couple days later we received an email asking us to recycle the equipment (

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504

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Headphones don't work with new uverse DVR

I don't have any sound coming through my headphones after a new Uverse DVR was installed replacing the old Uverse DVR which worked fine with my headphones. How can I fix this???

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