Disable digital phone call notifications on U-verse tv screens?

"Tour my features" link at https://www.att.com/olam/showHomePhoneProductLandingPage.myworld performs no action in my browser. Do I have to try a different browser?

I used another browser to access the link from the previous reply, and the "Tour my features" link still didn't do anything, but this browser showed another link named "View and manage all AT&T Phone features". That link yielded a 404 error (resource not found) in the browser where it appeared. I tried copying it to the first browser (the one where it didn't appear) but it's apparently a dynamic link, and yielded a 404 error there as well. Here's the link as I copied it:

https://www.att.com/olam/redirectUvPToExternalURL.myworld?reportActionEvent=&pgId=All_View_VoIP_Product_Landing_Page&secId=Features&actionType=UverseVoiceManageFeatures&uverseVoipParms=MemberID%3D3A6AsKSR5%252FR7KJdO4S0tPZGhfCXnPj7Tyn57xpGny4g%253D%26isPrimaryCalling%3DY%26sourceLocation%3DmyATT%26activeTN%3D2106944738%26caseID%3D861785407&switchUserMemberId=3A6AsKSR5%2FR7KJdO4S0tPZGhfCXnPj7Tyn57xpGny4g%3D&acctType=R

 Because I tried finding it myself unsuccessfully, where can I access self-service AT&T home phone settings?

Here's a page that showed promise: https://www.att.com/support/article/u-verse-voice/KM1000459/, but I can't get any further, because the relevant  links displayed on that page simply point to "https://www.att.com/olam/showHomePhoneProductLandingPage.myworld", where I've already exhausted relevant pathways.

Let's get to the bottom of why you aren't able to access the phone features, @llee040!

Let's see if we can Disable Your Caller ID for U-verse TV using your myAT&T account. Give these steps a try and let us know if it disables the call notifications on your TV:

1. Go to your myAT&T Account overview and choose My digital phone
   
   
2. Select My voicemail & phone features then Phone Features
   
   
3. Choose Caller ID on TV
   
   
4. Select Off
   
   
5. Select Save

Let us know if this helps! If not, we have a few more things we can try.

CalebP, AT&T Community Specialist

I don’t see “Account Overview” How can I find it?

Anyway, I can’t find “My Digital Phone” anywhere in the MyATT app.

*”MyAT&T”

It appears to be under “My Phone Plan - Check usage and manage AT&T Phone Unlimited North America Plan”. That’s not very similar to what you said.

Thank you for that information, @llee040!

Since that did not work let's move this conversation into a direct message. This way we can try walking you through the process. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.

We look forward to speaking with you!

CalebP, AT&T Community Specialist 

From there I tried “Manage Phone Features” but none of the choices you mentioned appear.

Please tell me how to proceed to “direct message”. Thanks.

Hi, @llee040!

The direct message section will be the chat notification next to the bell icon, in the upper right-hand portion of the page. We've sent a message there already. If you do not see the notification, let us know!

CalebP, AT&T Community Specialist 

For benefit of other users, I'm also continuing here. 

Removed and reinstalled MyAT&T app on iPhone, Logged in.

Found the My Digital Phone link and tapped it.

Found Voicemail & Features and tapped that.

Found Phone Features and tapped that.

Found Activate Caller ID (no Caller ID on TV appeared among choices) and tapped that.

Received "Error Loading Page

Domain: NSURLErrorDomain..."

I used the back button, followed the same links, this time the instructions that you provided in your first response appeared rather than the options listed in the instructions.

Started again for the (lost count)th time. 

MyAT&T app>

My Phone Plan - Check usage and manage AT&T Phone Unlimited North America plan>

Phone Features - Manage phone features>

Support - Get help with home phone issues>

Welcome, (me) - Troubleshooting Topics - Phone Features - Voice Calling Features - Voicemail & Features>

Learn about phone calling features and star codes>

Caller ID on TV - Deactivate online in the Phone Portal>

(then I was greeted with a completely black screen. When I used the back button and tried the same Deactivate Online link, this time I was taken to a fresh instance of the same "Caller ID on TV - Deactivate online in the Phone Portal" page.)