
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Receiver/DVR defective?
I am getting this message quite frequently now. It only happens when I am watching something recorded. None of the controls work when this message appears and I have to reboot the receiver/DVR. Anyone else experienced this?
Question
382
20
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Gateway broadband 2 light red
Broadband 2 light has been blinking red for several weeks. Rebooted gateway several times. Uverse viewing is pixalated and freezes frequently. Is this an equipment issue?
Question
132
2
0
The Weather Channel Local Interactive Feature is not working
I recently replaced my DVR/Receiver and the replacements (3 so far) have me enter in my location and unfortunately the location does not save. Multiple reboots and calls into U-verse Technical support have not solved the problem. Tech Support lacks any real knowledge.
Question
364
1
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Vap2500
How far can the Vap2500 be from the modem/router and still keep a signal? I added an apartment addition onto my home and cannot get a good signal or cannot get a signal at all at times. The tv will continually freeze up and go out. I was thinking maybe I could run a long Ethernet cable and extension
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284
5
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Accepted Solution
Official Solution
different tv will not respond to old uverse s 30 remote
different tv will not respond to old uverse S30 remote
Question
89
1
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My remote keeps turning red every time I press a button
Anytime I press a button on my s30 Uverse remote the power button turns red. I tried replacing the batteries and resetting the remote but nothing is working I even took some isopropyl alcohol to the buttons to make sure they weren’t sticking.
Question
969
1
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How do I get a prepaid label to recycle my Uverse equipment.?
AT&T doesn't want me to ship back my Uverse boxes. They said to recycle them. Where are the instructions to print out a prepaid shipping label.
Question
331
3
0
Closed
Att remote flashing blue at top
Internet went down briefly and direct stream network went down. Unplugged the unit. All other devices are connected. Main tv wont turn on, remote just flashes blue. Already replaced batteries. Im stumped
Question
2.1K
1
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my remote work properly
all the remote will do is turn the tv off/on and change the volume. it wil not change channnels or let me use any feathers on the screen?? it has good batteries and i have trouble shoot the system.
Question
55
1
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Red x and number 3 error
Hi I have tv and when I turn box on it comes up with a red x and number 3
Question
649
1
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