S

New Member

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2 Messages

Thursday, October 15th, 2020 2:39 PM

My Bill

I want to know why every month my bill is raised $1.00 and change?  Every month! That is my question.

As you can see, I am not one to join any . . . , but you forced me to do so because you truly provide no true options for immediate contact.  It appears when people (your clients) have problems now you have a worthless automated app that does not respond to the questions asked. This, I think, is a scam on the part of a big company making money and hiding. - respectfully,

Employee

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34K Messages

4 years ago

this is a customer populated forum not at&t so they wont see your post .

ACE - Professor

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8.1K Messages

4 years ago

Typically, programming costs go up a few dollars early each year.

 

If the bill goes up outside of then, it could also be that promotions are expiring. When I get promotions, I put a reminder in my phone to call back a day or two before they expire. This way, I can sign up for new ones before I get an unpleasant surprise.

 

I would highly recommend calling 800-288-2020 and ask to speak to someone in billing.


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