Contributor
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1 Message
Keep WiFi during vacation hold?
We will be gone again for 3 months this winter. In the past, we put our U-verse account on vacation hold for a low rate. Can we put the hold on the U-verse services, for the tv, but still keep the WiFi for security cameras and lights; at a low rate?
DIRECTVhelp
Community Support
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254.4K Messages
5 years ago
Hi @LIndajv,
We will be happy to help.
How do I place my AT&T service on Vacation Hold?
Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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jrruss
New Member
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2 Messages
4 years ago
This post was never answered and I have the same question. The provided links did not answer the question...
We are snow birds and would like to put TV on vacation hold but continue to have internet service for security (alarm system, cameras, Ring doorbell). Can someone answer this definitively? If not, we will just cancel the TV service and go to another provider when we return. Thanks in advance.
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my thoughts
Employee
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3.4K Messages
4 years ago
All services have to be placed on vacation hold... I believe the charge is $7 per month per service.
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JefferMC
ACE - Expert
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36.8K Messages
4 years ago
As my thoughts said, you have to put all the services on the account on hold as a group, and you pay a (reduced) monthly fee for each service while on hold.
Perhaps you could drop your TV package to U-basic?
(edited)
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