Did you pay for the On Demand content directly or were you expecting for it to be added to your next bill? Any purchases would be added to the current billing cycle, which is why you're now over the limit, despite having a zero balance owed on your account.
DIRECTVhelp
Community Support
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254.4K Messages
5 years ago
We're happy to help, @timmonter.
Did you pay for the On Demand content directly or were you expecting for it to be added to your next bill? Any purchases would be added to the current billing cycle, which is why you're now over the limit, despite having a zero balance owed on your account.
Aminah, AT&T Community Specialist
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