126iPhone6plus's profile

Contributor

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1 Message

Wednesday, February 17th, 2021 3:37 PM

Where is my ABC programming credit?

Where is my ABC programming credit????  ATT doesn't mind raising programming rates, but not crediting accounts when promised.

ACE - Expert

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28.3K Messages

4 years ago

I believe they had said that it might take a couple of billing cycles.  I haven't gotten mine either.

New Member

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14 Messages

4 years ago

Why don't you just call them if your still eligible to get the credit it would most likely take 1-2 billing cycles and it would take effect.

ACE - Professor

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8.1K Messages

4 years ago

This customer-to-customer forum is merely for customers to give help and tips to other customers. It does not provide official help or support from AT&T.

Contact billing at 800-288-2020 for any billing-related questions.

Depending on when you requested the credit and when your billing cycle begins, it could be a cycle or two until you see it. I think mine is actually spread over two bills.

(edited)


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