126iPhone6plus's profile

Contributor

 • 

1 Message

Wednesday, February 17th, 2021

Where is my ABC programming credit?

Where is my ABC programming credit????  ATT doesn't mind raising programming rates, but not crediting accounts when promised.

Oldest First
Selected Oldest First

ACE - Expert

 • 

28.3K Messages

4 years ago

I believe they had said that it might take a couple of billing cycles.  I haven't gotten mine either.

New Member

 • 

14 Messages

4 years ago

Why don't you just call them if your still eligible to get the credit it would most likely take 1-2 billing cycles and it would take effect.

ACE - Professor

 • 

8.3K Messages

4 years ago

This customer-to-customer forum is merely for customers to give help and tips to other customers. It does not provide official help or support from AT&T.

Contact billing at 800-288-2020 for any billing-related questions.

Depending on when you requested the credit and when your billing cycle begins, it could be a cycle or two until you see it. I think mine is actually spread over two bills.

(edited)


NEED HELP?