Streaming Setup & Equipment

Recently got the above installed. Went through setup with no problems. Having trouble pairing the remote to the TV. The module has a constant blue light. No matter what I do cannot get anything on the TV screen. My set up is on HDMI1. I even try HDMI2, but the same thing. Nothing comes up on the scr

Every hour (or less) the sound cuts out and I have to restart either the genie air or the receiver (denon AVR x6700H). Any thoughts?

I had ATT Direct Stream TV and ATT Fiber Internet in my home in TX. I purchased six of the ATT boxes for Direct Stream. Now I have moved to IN and ATT Fiber Internet is not available in my area. Can I still use the ATT boxes to get Direct Stream TV, if I have fiber internet from another provider?

i am trying to set up att choice package which i purchased today i have a TCL tv and att hotspot

Was able to get 4k channels to display after changing settings on tv and direct tv stream box. When I first tried 4k a week ago I got a message my device was compatible but not able to display. Got through that by changing settings on box and on tv. However, I had to reset my box just now because an

I have a new Gemini air that I’m trying to set up with my DIRECTV stream service and every time I put in my username and password I get an error message and it will not allow me to sign in. It says "incorrect user ID or password. try again care code 201." The thing is that this user ID and password

DIRECT TV remote does not control volume. I have tried re-programming the remote several times...the remote does otherwise work. How do I get the remote to control the volume? Thanks-a-million!

One of our stream boxes seemed to loose all of our dvr recordings. I did several resets with no luck. After further digging it seem that the box is auto signing into an account other than ours. Under general info the location zip code is ours but the billing is somewhere else. All our boxes were pur

We use Gemini streaming boxes because they are so convenient with the remotes. When we travel in our RV, I used to use one with VPN and it was fine. Now, when VPN is ON the Gemini streaming box will not connect to TV, or streaming apps like Netflix. I've actually tried our 2nd Gemini and stand alone

I have a lot of fire sticks and only one app won’t load. Direct TV Stream. Tech support said they can’t help. This started last week on every TV. All other apps (Hulu, You Tube TV, FUBO all of em) load perfectly she quickly. Tech was not interested. I cancelled my service and moving on.