Streaming Setup & Equipment

I’m going to shorten this adventure. The app wouldn’t work on my Samsung (2020) model smart tv. It loads but doesn’t work. Works fine on my tablet, not on either Samsung tv. Every other streaming app I use works fine. After 2 days with DRV tech spt and 1 day with Samsung tech spt I went off on my ow

I purchased DTV stream less than 2 months ago, along with the Gemini remote equipment. I am now on my 4th device due to the remotes stop working. They will all of a sudden only allow you to move one step before locking up and it takes 1-2 minutes for it to unfreeze to move a second step. DTV claims

I just subscribed to DirecTV Stream and loaded the app on my Samsung smart tv. The problem is the Samsung remote does not do a good job of navigating the app. Example, the guide button doesn't bring up the guide, etc.

I moved from Uverse to DTV stream a few months ago and was given the Gemini Air dongle. I like the interface and remote better than the app, so I'd like to keep using them. And I like the remote as well, but my problem is it's not playing well with my Samsung tv/soundbar setup. Sometimes the volume

I signed up for Stream BYOD and when I call to purchase the Gemini Air they say I can't purchase it from Direct TV. This makes no sense at all.

On December 1st, 2023 I contacted via chat to find out what happened to ALL of my unlimited cloud DVR recordings, they were all missing. After spending a rather intense 45 minutes chat we determined that the support person has no idea what happened and could not do anything to restore the recordings

I just bought a new Samsung TV and use an optical cable to hookup my Bose sound system. Every few minutes the sound stops working for a few seconds then comes back on. Frustrating. I am an I.T. guy and have tried all the "first steps" of changing cables, testing connections, etc. What is the issue?

Hi I need a schematic or instructions on using the DCAU1R0-01 device in a commercial environment to enable restaurant to use directv business app to change TVs from Apple iPad. Thanks so much for your help

Skip forward 15 sec. not working my Gemini remote

Tv not booting. 2 flashing blue lights